With over 17 years of experience in the wireless retail industry, I am a seasoned Corporate Operations Manager who leads teams and operations strategically to achieve bottom line growth, customer satisfaction, and operational excellence. I supported sales operations for 758 wireless retail locations at Wireless Vision, the largest T-Mobile Premium Retailer in the country, handling a monthly budget of $27.9M and provided operational coaching for 7 Regional Directors and 58 District Managers.I have a proven track record of delivering results and exceeding expectations in sales, revenue, performance, and customer service. Some of my career highlights include saving over $2.1M in annual expenses, authoring 43 SOPs and 57 job aides, opening 189 new retail store locations in 9 months, and improving service charge compliance, customer churn, and labor compliance. I am passionate about data analysis, business strategy, and team development, and I leverage these skills to make informed decisions, provide insights, and empower my teams to succeed. I am always looking for new opportunities to learn, grow, and contribute to the retail industry.