Alan Kravitz Email & Phone Number

• Served as internal consultant to define cross-functional technology requirements for four strategic projects simultaneously, which have resulted in 96% on-time implementation to date.• Developed project proposals and managed implementation of business requirements for major internal technology initiatives that substantially increased operational efficiencies for business units.• Experienced in Waterfall Methodology that resulted in effective use of IT and client resources

Accountable for operational activities resulting in over $20 million in company revenue and increase in profits through managing the strategic direction of company resources and varied sales support functions.· Provided leadership, training, operational guidance and support for the Project Management, Inventory Fulfillment, Special Order and Customer Care call center departments.· Reduced operational expenses by developing procedures and tracking systems to afford the best utilization of available resources.· Supported the company import functions through vendor relationship building, communication, product sourcing, product purchases and transporting of goods; import sales increased contributing to higher profit margins.· Assured timely client billings resulting in an excellent accounts receivable ratio.

Delivered $10 million in client revenue development through strategic planning, sales support, resource management and information technology.· Directed the activities and provided leadership for the recruitment, training, scheduling, motivation and retention of over 50 people.· Teamed with staff to formulate processes to reduce costs through technology, increase revenue and improve gross margins; revenue increased 22 percent, costs reduced 6 percent, gross margin increased 3 percent.· Monitored client financial budgets and increased client billings each year.· Supported the selling effort and directed operations for all Information Technology deliverables sold in conjunction with client projects; client server/mainframe solutions.· Reinforced quality control throughout the department; earned a 99.3 percent quality rating.

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