Alan Mendelson Email & Phone Number

Trumbull, Ct, Us

 Provide guidance to managers on performance appraisals, corrective actions, and terminations. To correct and resolve employee performance issues to retain the employee to retain and develop. Recruit technical, clerical, and managerial personal for a job opening, in a timely and cost-effective manner. Review business policies and procedures for employee handbook. Analyze wage and salary reports to determine a competitive compensation plan. Develop and present training programs for all levels of staff. Implement accounting systems.

Greater New York City Area

• Prepare monthly budgetary goals manage and motivate a team of Sales Representatives to achieve excellence in training, relationship and assisted sales at retail.• Collaborate with Recruiting Department to ensure that staffing levels are maintained, interview potential new hire candidates, facilitate new hire orientations, and confirm that online training modules are timely completed.• Resolve employee related issues by providing encouragement and a positive working environment.• Establish and implement program guideline to ensure quality, consistence, and compliance with company policies, procedures, and goals.• Create and maintain business relationships between store management and clients in order to effectively execute program objectives.• Communicate effectively to Regional Manager Territory reports, identification of client issues and potential solutions, tracking metrics for performance management, conference calls, and establishing individual and program goals.

Oak Park, Novi, Ann Arbor, Mi

•Model excellent customer service according to S&B standards on the selling floor, in the fitting room, and at the cash wrap to ensure a great customer experience.•Achieve location’s sales plan and use performance targets to maximize business results•Manage, recruit, on-board, and train all staff providing appropriate feedback in a timely manner.•Ensure associates understand and meet the needs of the business•Evaluate individual performance through the use of the Company’s performance processes•Provide proper staff planning according to budget and store needs•Complete all operational activities in compliance with company policies and procedures•Implement all merchandising guidelines in a timely manner ensuring company’s in-store and promotional messaging standards are met.

Rochester Hills, Mi

• Achieved monthly budgets, goals and sales numbers at or above the national average • Accountable for gross sales, service and retail revenue, net income and gross operating profit as indicated in the annual budget plan• Ensured revenue per client was at or above the budget level• Maintained scheduling and payroll at or below budgeted levels• Calculated and performed audits of store metrics• Resolved customer issues and complaints by determining optimal resolutions• Executed and monitored loss prevention by determining optimal resolutions• Managed store revenue including cash handling, deposits and reconciliations• Maintained adequate store inventory• Utilized surveillance equipment to ensure customer and staff safety• Ensured employee awareness of safety and emergency procedures