Alan Patrick Email & Phone Number

Virginia Beach Va

Install lead for the new Amtrak ACELA fleet public WiFi, and implemented,troubleshoot, andrepaired HMAS units deployed on all ACELA trains for southeast corridorInstalled multi tier cellular radio hardware(ICOMERA) including rail-side antennas for cellular signaland config and install of a multi sim card cellular router in each train , completed software updates,configurations and assessed security patches for optimized end user experience.Monitored servers and escalated emergency technical issues beyond scope to maintain optimumup-time and customer experience.Provided documentation on start-up, shut down and first-level troubleshooting of technicalprocesses to support desk staff.Collaborated with Amtrak from concept through final delivery of newly upgraded network/publicWiFi.Established compatibility with third party software(MEAP) products by developing program formodification and integration.Designed Sharepoint masterpage and page layouts, serving as company's main Sharepoint supportfor all technical complications.Monitored network performance and provided network performance statistical reports for bothreal-time and historical measurements.Wrote authoritative engineering specifications to clear up avoid confusing in field regarding designparameters or functions.Regularly operated logic and spectrum analyzers, frequency counters, oscilloscopes and othertechnical equipment.

Virginia Beach Virginia

Configure and document state-of-the-art managed wired and wireless networks, including WANport configuration, VLANs, DHCP pool management, IP/MAC address reservations in routers,managed switches, and WAPs. Highly experienced in all layers of OSI ModelControl4 programming including smart TV integration with local sources as well as distributedaudio/video, device identification and control over IP/IR/RS232/Zigbee/SDDP, and integration withHVAC, lighting, security, and surveillance systems.IP Camera and NVR configuration, and control system integration. Sonos, video source, and AVR (Audio-Video Receiver) configuration and control system integration Lutron RadioRA2 and Homeworks QS lighting, shades, and keypad configuration and programming Advanced equipment rack and wire dressing (e.g., final trim lengths, labeling, terminations, etc.) Terminates cable on cross connects, patch panels, and devices in accordance with CES/IEEE protocol for wiring standards using proper wire/cable/connector tools and approved connector installation techniques as well as correct connector pin-out standards

Associate’S Degree, Computer And Information Systems Security/Information Assurance

Bachelor’S Degree, Sociology/ Minor Criminal Justice

Focus on Cyber Crime

Bachelors Of Science, Sociology W./ Minor In Criminal Justice Associate In Mechanical Engineering Technology, 3.5