Alan Profazio Email & Phone Number

Ireland

Ireland

Cork, County Cork, Ireland

- Lead the design and implementation of proactive threat hunting processes, leveraging industry best practices and cutting-edge technologies.- Drive the automation of threat hunting activities by developing and optimizing scripts and APIs, enabling continuous improvement and efficiency gains.- Collaborate closely with key stakeholders, including security.

Cork, County Cork, Ireland

County Cork, Ireland

• Act as the final escalation point for all high-level technical support issues for Cylance's products
• Perform in-depth analysis and diagnosis for Cylance applications that run on multiple operating systems (Windows, macOS, Linux)
• Work closely with Cylance Engineering teams to deliver solutions to complex technical issues, while also delivering high-level support to customers
• Reproduce and confirm product defects prior to reporting them to the Engineering teams on a regular basis
• Test and develop solutions for complex problems while communicating customer needs to the Engineering and Product Development teams
• Respond to escalations via phone or email in a very timely

Carrigtwohill, Cork Ireland

Provide senior level day-to-day support, upgrade path, monitoring and on-going maintenance of Servers & Storage infrastructure.Ensure that all phases of support, including, installations, upgrades, software, hardware, operating systems and configuration issues are properly processed.Maintain Security and Compliance of IT systems including implementation.

Irelan, Cork

Providing level II Support to EMC’s portfolio of large enterprise Isilon customers via phone and email. Largely focused on protocol level issues including SMB – NFS – FTP – NDMP - Replication and backup. Deep dive log level inspection for large complex issues while maintaining detailed SR updates and a focus on SLO and NCC updates in order to provide best.

Irelan, Cork

Customers Support by phone and email about Software configuration problems, provide information, workaround and best practice to fix issue and configure the products on windows - Linux systems, analyze the issues, discovery bugs and escalate to the right department after collect all information and tested the troubleshooting, help to create and keep.

Irelan, Cork

Customers assistance by phone and email about HW or Software problems, provide information and workaround for fix issue on windows systems by remote desktop ( performance of system, spool of printer, printers, Ms Office, permission through active directory ) and others common applications. Reinstallation of programs and configurations

Ireland, Cork

Customers assistance by phone and email about problems with software inherent VMWare storage products( visibility of luns, problems with the backup product VCB, provide information about the system supported, how to manage VCB with other product like veritas backup or Symantec backup providing information about the Network). Customers service by remote.

Milan Area, Italy

Configuration SAN for cluster HP and Solaris, Configuration brocade, switch Cisco, Setup and allocation of space on Storage HP, migration and management of Business copy by command view. Troubleshooting, installation and management of device ( Emulex, HP ), Planning and management of project for new installations ( planning of new project and management it.

Milan Area, Italy

Setup and administration cluster Sun Solaris and Linux system, Upgrade and installation software, Assessment and risk analysis, Remote access & O.S. hardening, Intrusion detection and Prevention, tuning, patching, troubleshooting configuration of network High Availability and Data Redundancy, Monitoring of network traffic,process, Administrator of cluster.

Milan Area, Italy

TS HW and SW