General Manager
28 years experience in the rail industry in Health & Safety, Risk Management, Accident Investigation, Tram Depot Management, Project Management, Change Management processes and writing Policies. Performing of audits both internal and external. Qualifications:Certificate of Management. Deakin UniversityDiploma of Management. Deakin UniversityAdvanced Diploma of OHS. MentorHR - GeelongLead Auditor - RABQSA Certification Level. NSCAAdvanced Diploma of Business. Selmar InstituteCertificate IV Training and Assessment. SW TafeCertificate 1 in Workplace Leadership. Modules: “Managing Operations – Customer Service (NGMS102). Managing Grievances & Disputes (NGMS110). Victoria UniversityAccident Investigation – NSCATaproot Incident Investigations & Root Cause Analysis. TaprootAs General Manager of Portland Cable Trams, I was responsible for all aspects of the day to day operations of the tramway including but not limited to:Maintenance and enforcement of Safe Work Practices including strict adherence to the Rail Safety Act, Rail Safety Regulations, Accreditation processes, Policies and Procedures, Occupational Health and Safety processes and any other legal requirements.Maintaining and ensuring consistency in service delivery that met the highest standards.I was responsible for all aspects of working with volunteers, including:Rostering and Supervision of all volunteers.Development, Encouragement and Maintenance of Volunteers.Training/Mentoring.The Development and Implementation of Internal Audit procedures to ensure strict adherence to all Policies, Procedures and Legislative requirements.The preparation, implementation and maintenance of the OHS Management System (OHSMS).Ensured that the ongoing Accreditation of the Portland Cable Trams Inc. was not adversely impacted upon, suspended or cancelled through any activity or failure thereof, for which the General Manager is responsible.Liaised with Local, State and Federal departments are required.
