Alan Shandley Email & Phone Number

United States

Boise, Idaho Area

Perform hardware and software asset management for the CMS account. Responsible for analysis and configuration updates of assets within the asset management system. Participate in periodic audits ensuring accuracy of assets on record. Generate reports of asset records for management review. Create and update business and systems procedures.

Boise, Idaho Area

Perform hardware and software asset management for the CMS account. Responsible for analysis and configuration updates of assets within the asset management system. Participate in periodic audits ensuring accuracy of assets on record. Generate reports of asset records for management review. Create and update business and systems procedures.

San Diego

Responsible for the financial monitoring and reporting of the Residential Lending PMO budget ($20M). Collaborated with business partners to develop and update budgets, forecasts and models. Performed financial activities such as forecasting, actual variance reporting, submitting accruals, and submitting GL adjustments as needed.

San Diego

Provided business analyst support for all system implementations and modifications for the bank’s Mortgage Servicing System. Responsible for providing support for all phases of the project from requirements to go-live support, as well as financial management and financial reporting of the project budget.

Greater San Diego Area

Managed a team of 8 employees responsible for providing customer service and support for all loan inquiries. Responsible for all in depth loan analysis and correspondence to customers

Greater San Diego Area

Responsible for providing work direction for the credit card serving call center staff of 10 employees.