Allscripts HLPP division was acquired by Harris Health, and renamed to Altera Digital Health.

Provide a full range of implementation and training services supporting the Clinical Performance Management business intelligence analytics product, including:• Installation of software and technical implementation of Allscripts Clinical Performance Management at customer sites.• Provide training to enable our customers to use, maintain and support, our analytics product, including: basic Sql Server training, basic SSAS training, basic SSRS training, leading to customers being able to support our analytics product.• Review and validation of software, installer routines and documentation prior to new software releases.

• Provide database support for all SQL Server and Access healthcare related databases.o Perform day to day Database Maintenance tasks -- Database Monitoring, Backups, Space Management, Resource Utilization, responsible for performing object migration between all production database Servers.o Manage SSIS packages, stored procedures, jobs, and utilize Server Side tracing to identify performance issues with deadlocks & other locking issues. Proficient with Server-Side System Default Traces to analyze other issues on the server.o Monitor and manage Replication issues & existing publications & subscriptions to keep data in synch via Transactional Replicationo Monitor Index & Data Management to determine Defragmentation level; whether to Update Statistics or Rebuild Indexeso Manage user and data security to allow access to appropriate resources. Proven experience in maintenance of SQL Server in a VLDB environment and resolving issues when they arise.o Advise management on Infrastructure issues related to SQL server such as memory, CPU, I/O, Disk, etc. Monitor log files to proactively resolve issues.• Participate in system wide implementation and upgrade projects • Keep up to date with MS and Eclipsys hot fixes and apply them when applicable• Setup development and test regions for testing of Eclipsys Sunrise Clinical Manager hotfixes• Install SCM hotfixes in development through production• Open and work cases with Eclipsys product support• Participate in team meetings by offering suggestions and an action plan with ongoing projects to ensure the database responsibilities meet required deadlines

Systems administrator for communication management system billing softwarePinnacle system maintenance including all hardware and software upgrades in addition to managing version releases, tests, validation, and implementationAssist data base administrator with Pinnacle database and oracle database upgradesTroubleshoot Oracle client and Pinnacle software errors when occurResponsible for upgrading and patching all oracle client machines for CNSAssist in maintaining Apache web server for Communications Online SystemCreation of electronic monthly billing for all university communication charges, including importing vendor charges from various sources into billing system for rechargeCreation and maintenance of internal custom report generation through BRIO Query and Crystal Reports for directors and senior staffCreation and Maintenance of web reporting server and web pages for departmentInvestigation of FraudSQL Server database administrator for CNS Purchase order programConverted CNS reports from Crystal Reports format to SQL Reports formatAssisted in RFI and RFP reviews Provide assistance and training to staff as the office’s desktop administrator (began desktop/LAN support in July 1999)o Troubleshoot and correct problems with staff desktop computing software, network and hardware componentso Remove and transfer information from hard driveso Assist end users with hardware and software concerns analyzing the need for new or upgrading current hardware and softwareo Install and setup hardware and softwareo Setup and maintenance of wired and wireless routerso Coordinate and recommend hardware and software upgrades for office computers and related hardware (printers, fax, network)