Director, Business Intelligence
Current• Team LeadershipManaging all aspects of BI development, reporting, and analytical solutions within the StorageMart environment, I provide leadership and guidance to analysts and BI developers, ensuring that we maintain optimal reporting standards and solutions.• ReportingOur team creates and maintains all reporting infrastructure for StorageMart. We create actionable dashboards via Tableau, StreamLit, and other means to ensure end users have data right at their fingertips.• Collaborative InsightsRegular communication with Directors, C-Level executives, and field staff is integral to my role. This collaboration ensures that our analytical efforts are effective and utilized across the organization, driving data-informed decision-making.• Process EnhancementI recommend and implement the development or enhancement of processes aligned with strategic goals to achieve performance excellence. This includes authenticating, approving, and publishing reports created by other analysts and providing valuable analytic support for strategic operational goals and business decisions.• Data WarehousingCollaborating closely with DevOps and IT Developers, I oversee the maintenance, curation, and fine-tuning of StorageMart's Data Warehouse, ensuring it is optimized for analytical use.• MLOpsMy role involves the management, development, and implementation of advanced models to predict behavior and identify growth opportunities. These models facilitate strategic decision-making, aiding in setting company direction and planning for the future.• Most Recent ProjectsSome of the most recent projects my team and I have completed include: Data/Reporting implementation of new systems (new POS, HRIS, and Call Center systems all in 2023-2024), adoption of Dataiku, production models for customer demographics, revenue & demand forecasting, AI-driven daily metrics, and much more!