Alan Abraham Email and Phone Number
Alan Abraham phone numbers
Alan Abraham is a Policy, Advocacy, Organizing Director and Co-Founder at People’s Plan NYC (TPP). He possess expertise in microsoft office, microsoft excel, microsoft word, public speaking, editing and 22 more skills. He is proficient in English and Malayalam. Colleagues describe him as "Alan has the rare combination of technical knowledge and customer-centric approach that makes him an excellent addition to any CX team. He led a small swat team for our newest digital fitness product, ClassPass Live, by overseeing all resourcing, training and documentation of new policies and internal tools. This was vastly different from his other duties, and Alan seamlessly switched between roles with agility and ease. I would recommend Alan without hesitation for any new challenge or environment!" and "I had the privilege of managing Alan during my time at Special Funds Conservation Committee. During this time, Alan was one of my most reliable examiners. He was able to handle a high volume of work while developing important multitasking skills to get everything done timely and accurately. He would be a great asset to any company looking for someone that can be a great team player and even a leader by taking on additional responsibilities whenever needed."
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Policy, Advocacy, Organizing Director And Co-FounderPeople’S Plan Nyc (Tpp)New York, Ny, Us
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Policy And Organizing CoordinatorCommunities United For Police Reform Sep 2023 - Present -
Nyc OrganizerCommunity Voices Heard Aug 2022 - Sep 2023 -
Technical Support Manager, OttVimeo Feb 2020 - Jul 2022New York, New York, United States -
Technical Support Specialist, OttVimeo Feb 2019 - Feb 2020New York, Ny -
Senior Customer Experience AssociateClasspass Jan 2018 - Feb 2019New York, NyPlayed a key role in the launch and growth of ClassPass Live, the company's first live streaming e-commerce product. Ran all of the Customer Experience operations and logistics regarding ClassPass Live, including creating training materials and workflows, training fellow teammates on policies and practices, drafting email responses and macros to customer inquiries regarding the product, reporting on Customer Experience SLAs for tickets, and serving as the liaison between the Customer Experience team and Digital Product Team to ensure the Voice of the Customer was represented at all stages of development. Additionally responsible for community management of the ClassPass Live Facebook page.Also served as a leader on the CX Bug Squad. Identify, troubleshoot, QA, escalate and triage all customer reported site and app related bugs using Jira, working cross-functionally with product, marketing, and other teams as necessary. Managed 3 associates, including one international, remote associate. -
Customer Experience AssociateClasspass Jul 2016 - Dec 2017Responded to a high volume of customer inquiries via email as well as live chat, maintaining customer satisfaction, first response time, and one touch response rate while do so. Recognized gaps and provided solutions to improve customer retention. -
Ngo RepresentativeImcs Pax Romana Sep 2009 - Mar 2013New York, New YorkPlanned and executed annual training sessions that brought together over 30 youth delegates from around the world. Coordinated domestic and international travel for these attendees, including securing visas and flight arrangements.
Alan Abraham Skills
Alan Abraham Education Details
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Political Science And Government, Sociology -
Xavier High School
Frequently Asked Questions about Alan Abraham
What company does Alan Abraham work for?
Alan Abraham works for People’s Plan Nyc (Tpp)
What is Alan Abraham's role at the current company?
Alan Abraham's current role is Policy, Advocacy, Organizing Director and Co-Founder.
What is Alan Abraham's direct phone number?
Alan Abraham's direct phone number is +191757*****
What schools did Alan Abraham attend?
Alan Abraham attended Fordham University, Xavier High School.
What are some of Alan Abraham's interests?
Alan Abraham has interest in Health.
What skills is Alan Abraham known for?
Alan Abraham has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Editing, Powerpoint, Social Networking, Customer Service, Employee Training, Data Analysis, Phone Etiquette, Management.
Not the Alan Abraham you were looking for?
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Alan Abraham
Business Student At Georgia State University Pursuing Computer Information Systems, Concentrated In Cybersecurity And Data AnalyticsAtlanta, Ga -
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Alan Abraham
Austin, Tx3wipro.com, gmail.com, ignitarium.com -
Alan Abraham
Research Assistant | Interested In Neurodegenerative Disease ResearchNew York City Metropolitan Area -
Alan Abraham
Pittsburgh, Pa1upmc.edu
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