Alan An Email and Phone Number

JPMorgan Chase stands as the industry leader, boasting the nation's largest commercial real estate and multifamily portfolios. With a profound understanding of organizational needs, we consistently help our clients thrive throughout the real estate cycle.• Developed and and executed comprehensive digital sales enablement strategies, resulting in a 10% increase in product usage with customers• Assisted team with design-thinking journey mapping, process automation, and product enhancements to boost customer conversion rates by 20% and shorten the sales cycle time by 25 days• Assisted with CRM and CMS migration initiatives, collaborating with a cross-functional team of over 15members across business, design, data, and product departments• Implemented workflow automation through CRM and CMS systems across GTM teams, achieving a weekly time savings of over 15 hours and reducing data entry errors by 90%• Utilized data visualization to deliver impactful presentations and reports to senior leadership, providing insights and recommendations for strategic decisions• Fostered a collaborative work culture by promoting open communication, teamwork, and knowledgesharing among team members• Served as a trusted advisor to sales team, customer success team, and onboarding team, providingconsultative support and guidance to optimize processes and performance

Platinum Group Investments Estates (PGI Estates) is a growing Real Estate team under Milano Realty Brokerage which produced over 200+ transactions, $500M+ value of Real Estate sold, and 15+ years of industry experience.• Collaborated with sales and marketing teams to grow revenue by 8% within the first year and closed 12 more deals than the previous year, on target to close 50 deals by the end of this year• Spearheaded long-term organizational strategic goals, built key client relationships, and identified new business opportunities• Created the company’s organizational chart and defined each department’s duties such as sales, operations, administrative, financial, marketing, and HR• Developed multiple Facebook Groups to create a community of 1,500+ developers, contractors, and real estate agents• Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system• Developed a pipeline workflow to allow for sales department to categorize over 19,000 new leads using tags, sources, last touch, and more• Worked on targeted ads for each area (primarily Los Angeles, San Gabriel Valley, and Orange County markets) to circle prospect and saw an increase of 5 additional appointments a week• Researched and provide weekly market updates on local markets from Infosparks & MLS • Pulled weekly numbers using Google Analytics to track online traffic, clients’ visitor activities and pageviews • Implemented a new onboarding and training program for Junior Agents and new Buyers’ Agents• Trained over 11 new staff while utilizing OKRs and quarterly meetings to cover KPIs• Developed a new employee handbook that covered company’s mission statement, policies, and values as part of the training program• Developed a new training program for aspiring agents resulting in 100% passing rate of state certification exams

ESHOPPS, Inc is an industry leading manufacturer specializing in aquarium filtration for the aquatic industry and was recognized for top products of the year at Global Pet Expo. • Identified and designed a strategy to troubleshoot a major flaw in logistics and operations resulting in an annual savings of $1.2 million • Created a business analysis division that identified new potential service offerings and products related to the company’s core strengths• Improved product quality by 65%, cut lead times by 24%, and cut factory costs by 12%• Established procedures and policies that promote company culture and vision• Developed a 30 page employee handbook policy to onboard new staff and increased staff retention by over 80%• Oversaw operations of the company and successfully launched 24 new product lines at Global Pet Expo• Worked with product development teams to develop 12 new product lines that anticipated unmet customer needs. Gained an additional 5 distribution channels and increased revenue by 5%• Collaborated with C-Suite team to solve intra-departmental communication systems that eliminated over 30 hours per week in meetings and e-mails

• Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors• Presented product line to retail owners as well as end users and developed a network to build client base• Excellent business-to-business sales skills and talents, with comprehensive knowledge in brand imaging and product presentations, pricing, and promotions• Monitored competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks

• Provided one-on-one behavior intervention services to Children with autism or related disorders• Implemented behavior intervention strategies as decided upon in team meetings• Attended team meetings, relate observations, and demonstrate behavior intervention and programs

• Recorded treatment given and equipment used• Transported patients to and from treatment areas, using wheelchairs or providing standing support• Observed patients during treatment to compile and evaluate data on patients' responses and progress, and report to physical therapist and occupational therapist