A dynamic IT Sales Professional with a transformative journey in the tech industry, cultivating a formidable skill set that propelled rapid growth since transitioning into next generation IT Sales. Notable experience includes working at Dell Technologies, which saw my career journey from Storage and Data Protection Sales specialist, to an experienced Pre-Sales Solutions Technologist.The previous roles that I have held mean that I possess a wealth of knowledge from end user compute, to infrastructure (specifically around storage and data protection), consumption models and the Edge, Cloud and IOT. I am an engaging and effective communicator who is able to relate to customers at various levels, across multiple viewpoints. This allows me to discuss everything from budgets, timings, technology stacks, business and IT outcomes and how to help IT and C levels meet their individual requirements. Tenure across Vendors and Resellers provided invaluable insights into the mechanics of both realms. The ability to operate in both Sales and Pre-sales worlds has given a holistic perspective to navigate the industry.With unwavering dedication to excellence, consistently earning respect from peers and management alike. This journey has been marked by the pursuit of respect, growth, and collaboration. My sights are set on replicating these achievements in my next role.Beyond my professional endeavours, I'm deeply committed to giving back to my community. I proudly serve with Surf Lifesaving NSW, actively contributing to the safety and well-being of beachgoers. Additionally, my involvement in community sports underscores my dedication to fostering healthy lifestyles and teamwork beyond the office.
Touchpoint Technology
View- Website:
- touchpoint.com.au
- Employees:
- 8
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Senior Account ExecutiveTouchpoint Technology May 2024 - Present -
Account ExecutiveSystem Squared Oct 2023 - Apr 2024Sydney, New South Wales, Australia -
Systems EngineerDell Emc Jul 2016 - Sep 2023Sydney, AustraliaMy responsibilities involve working closely with customers to guide them through technology transitions that can improve their business outcomes. I also act as a Trusted Advisor, helping them understand the benefits of adopting different technologies and how it can lead to reduced complexity and costs. This requires a strong understanding of both current and future technologies, ensuring that my customers' needs are met not only for today but also for the future.Additionally, I help to educate and lead my colleagues by providing internal training on new products and technologies. I also mentor new hires and individuals who have changed roles by effectively delivering training in both one-on-one and group settings. I have recently been involved in a Dell Technologies Excellence Leadership program. I was one of 40 Pre-Sales team members to have been selected for this program that recognizes the next leaders in Pre-SalesOverall, my role is focused on building strong relationships with customers, staying up-to-date with technological advancements, and helping my clients navigate complex technological landscapes. -
Business Development - Mid Market (Qld)Emc Apr 2014 - Jun 2016Sydney, AustraliaI was involved in working with customers to help them achieve their desired outcomes based on their requirements. These solutions were designed to incorporate the latest advancements in technology within IT Infrastructure, Virtualization, Application Development, Big Data, and IT Security. By leveraging EMC² products I helped my customers to disrupt their market and gain a competitive edge by utilizing the best solutions from EMC². By collaborating with my customers to identify their unique needs and then aligning the offerings from EMC², it allowed me to create tailored solutions that would help my customers achieve their business objectives.In my role, I needed to have a combination of technical knowledge, market understanding, and relationship-building skills. It required me to stay up to date on the latest trends and advancements to effectively position the offerings of the EMC² and provide valuable insights to my customers. -
Enterprise Account ManagerE-Volve Corporate Technology Feb 2013 - Feb 2014Sydney, AustraliaIn my role as an Enterprise Account Manager, I was responsible for working with existing clients to assist with their requirements from client devices, infrastructure and services. I leveraged our internal and partner technical experience where needed to ensure that the customer received the best possible solution to fit their needs and budget. I worked with the many vendors that I had access to at the time, giving me exposure to the likes of HP, HPE, IBM, EMC, Dell, Lenovo and more. -
Account ManagerLenovo Aug 2011 - Jan 2013Sydney, AustraliaI managed QLD accounts (Government, Education and Large Enterprise). Building relationships with end users and business partners, uncovering new opportunities and introducing new lines of business to my customers. -
Account ManagerDell Australia Mar 2007 - Jun 2011 -
Account ManagerAustralian Computer Traders Logistics 2006 - 2007
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Account ManagerArdec International Sep 2005 - Mar 2006
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Account ManagerTechhead Interactive Pty Ltd Mar 2004 - Sep 2005
Frequently Asked Questions about Alan Carroll
What company does Alan Carroll work for?
Alan Carroll works for Touchpoint Technology
What is Alan Carroll's role at the current company?
Alan Carroll's current role is Senior Account Executive.
What schools did Alan Carroll attend?
Alan Carroll attended Tafe Nsw, Port Macquarie Tafe, Port Macquarie High School.
Who are Alan Carroll's colleagues?
Alan Carroll's colleagues are Nick Ghimire, Pedr Cain, Mike Buyanjargal, Asa Cpa, Cameron Vick, Fahim Mostafa, Jack Yang, Howie L..
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Alan Carroll
Professional Business Manager * Business Coach * Mentor * Strategist * Relationship Management * Operations * Consultant * Business Development * Training * LeadershipGold Coast, Qld1hotmail.com -
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Alan Carroll
Geelong, Vic -
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