Alan Carroll Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

My responsibilities involve working closely with customers to guide them through technology transitions that can improve their business outcomes. I also act as a Trusted Advisor, helping them understand the benefits of adopting different technologies and how it can lead to reduced complexity and costs. This requires a strong understanding of both current and future technologies, ensuring that my customers' needs are met not only for today but also for the future.Additionally, I help to educate and lead my colleagues by providing internal training on new products and technologies. I also mentor new hires and individuals who have changed roles by effectively delivering training in both one-on-one and group settings. I have recently been involved in a Dell Technologies Excellence Leadership program. I was one of 40 Pre-Sales team members to have been selected for this program that recognizes the next leaders in Pre-SalesOverall, my role is focused on building strong relationships with customers, staying up-to-date with technological advancements, and helping my clients navigate complex technological landscapes.

Sydney, Australia

I was involved in working with customers to help them achieve their desired outcomes based on their requirements. These solutions were designed to incorporate the latest advancements in technology within IT Infrastructure, Virtualization, Application Development, Big Data, and IT Security. By leveraging EMC² products I helped my customers to disrupt their market and gain a competitive edge by utilizing the best solutions from EMC². By collaborating with my customers to identify their unique needs and then aligning the offerings from EMC², it allowed me to create tailored solutions that would help my customers achieve their business objectives.In my role, I needed to have a combination of technical knowledge, market understanding, and relationship-building skills. It required me to stay up to date on the latest trends and advancements to effectively position the offerings of the EMC² and provide valuable insights to my customers.

Sydney, Australia

In my role as an Enterprise Account Manager, I was responsible for working with existing clients to assist with their requirements from client devices, infrastructure and services. I leveraged our internal and partner technical experience where needed to ensure that the customer received the best possible solution to fit their needs and budget. I worked with the many vendors that I had access to at the time, giving me exposure to the likes of HP, HPE, IBM, EMC, Dell, Lenovo and more.

Sydney, Australia

I managed QLD accounts (Government, Education and Large Enterprise). Building relationships with end users and business partners, uncovering new opportunities and introducing new lines of business to my customers.

Certificate 3, Network Administration

Commercial Cookery Certificate, Commercial Cookery

School Certificate, English