Alan Hansen Email & Phone Number

Salt Lake City, Ut, Us

Lead a team responsible for all enterprise applications and services, including everything Student Information System (SIS) related.

Tysons, Va, Us

Responsible for product management professional consulting practices and training, which combined cultural awareness, strategic alignment, product management, lean / agile, and iterative change management to overcome complexities and deliver digital transformation to higher education IT. Provided product management and agile practice consulting that works for higher education to two of the world’s largest online universities (University of Maryland Global Campus and Southern New Hampshire University) as well as American University.

Orem, Ut, Us

Provided leadership, established and executed the global strategic product direction, vision, and roadmap. Led a team of ten product managers, product owners, and scrum masters delivering managed security products (firewall, scans, reporting, etc.) and SaaS based compliance products (PCI, HIPAA, and GDPR) targeting the SMB and SOHO markets. Also acted as the technical product manager working closely with the architects and development leads on the underlying foundational software and systems. Led the initiatives to implement Salesforce across the enterprise, including implementing Dell Boomi, a REST-based architecture, and the company’s shopping cart, using BigCommerce.

Salt Lake City, Ut, Us

Led a team of nine product managers, product owners, and business analysts, including the creation of 5-year strategic plans, roadmaps, build/buy/partner analysis, prioritized backlogs, etc. This team was responsible for all mobile, portal, wgu.edu/marketing, infrastructure, back office, and employee facing systems and services, including iOS, Android, AWS (Amazon Web Services), Banner Student, Banner Financial Aid, Banner Finance, Salesforce, and Workday.

Answering to the VP of Online Studies at BYU-I, led cross-organizational teams and other product managers to create and deliver EnglishConnect, an English language learning product line (SaaS-based and paper-based curriculums) to Church members and missionaries worldwide as part of a collaboration between BYU Pathway Worldwide, Self-Reliance Services, BYU, BYU-Idaho Online, BYU-Hawaii, and the Missionary Department (total of > 100 people working on the project). EnglishConnect provides a singular experience across all Church entities that combines advertising, admissions, registration, placement tests, online and paper-based curriculums, instructor training, Church leadership and volunteer support. Check it out at https://www.englishconnect.org

Reston, Va, Us

Led the team of six product managers responsible for the entire Banner product line, which is the premier ERP system used in over 40% of the US Higher Education market and accounted for $400M+ in annually revenue. It includes online student information system (SIS, which is the ERP / CRM for students), human resource module, finance module, and a fund-raising module. The team was responsible for developing product strategy, conducting market analysis, writing market requirements, developing positioning, etc. Led cross organizational readiness teams for numerous large-scale releases that spanned the entire enterprise and included hundreds of people. These teams coordinated the efforts of marketing, sales, engineering, documentation, services, training, support, and account management. Held responsible for P&L. Also acting as the Technical Product Manager for two years for the redesign of Banner to move it to the cloud (AWS), working closely with the architects and other product owners to provide technical cohesion and strategy across the entire Banner product family. Coordinated and refined common processes and procedures among all departments throughout the entire company to ensure that all organizations behaved as one company, including company-wide metrics, dashboards, etc. Developed market analysis, product roadmaps, product strategy and planning, cross organization readiness, and business development for the Teaching & Learning segment, which included a team of ~30 consultants that provided services for the development of online and hybrid university courses, including LMS-based online course creation. Supported 3rd-party vendor relationships, which included the co-development of APIs and XML standards to create seamless user experiences between systems from different vendors, including ERPs.

San Jose, California, Us

Conceived, defined, and delivered a highly successful new product, Norton Save & Restore, which brought in $60M+ in its first year alone, giving a payback period of only a few months. Also, managed the Norton Ghost and Norton PartitionMagic products. Held responsible for P&L. Developed market analysis, product strategy, product planning, etc. Coordinated directly with OEM customers (Dell, Sony, & Toshiba) in support of OEM sales. Coordinated with Retail Partners (Best Buy, CompUSA, Fry’s, Staples, Office Max, etc.) in channel support role. Conducted press tours including television interviews on regional and national news programs and interviews with major industry magazines like PC Magazine.

Reston, Va, Us

Led a department of 55+ Java programmers, UX designers, HTML / JavaScript coders, and project managers / scrum masters on multiple products at two development facilities in a high-stress startup environment. Led the on-time release of high- quality Internet-based applications, including portals, enterprise content management, data integration, and identity/access management into the Higher Education market. Transitioning to Product Management, developed product strategy, marketing plans, operational plans, product marketing requirements, pricing strategy, promotional activities, etc. Coordinated cross- organizational team members in the development, testing, marketing, sales, support, and service of the product lines. Supported the negotiations of contracts and helped create partnerships with 3rd-party vendors for the delivery of co-developed products and technologies that created value for both sides. Received the 2003 Emerald Award (equivalent to the employee of the year award).

Led a team of nine software engineers that delivered all software bundled with a consumer computer networking product, which involved Windows peer-to-peer networking using patented powerline networking technology. Acted as architect and still programmed half-time using Java and C++.

Provo, Ut, Us

Led the entire WordPerfect Albuquerque Development Facility, which consisted of 29 developers and computation linguists responsible for the grammar checker, spell checker, and thesaurus for all WordPerfect products, and delivered the award-winning Grammatik grammar checker (PCMag - Best Grammar Checker). Proposed, pitched, and justified the acquisition of Reference Software International for $10M. Acted as architect and programmed half-time using C, C++, and 8086 Assembly.

Provo, Ut, Us

Worked way through college as a computer programmer on the university’s home-grown SIS (Student Information System) in the BYU Administration Department, mostly programming in COBOL.

Tested integrated circuit chips on silicon wafers in a clean room environment.

Mba, Executive

Bs, Electronic Engineering Technology (Eet)