Alan leads a team of product managers in the Business and Industry Copilot group within the Cloud + AI engineering division at Microsoft. The team's scope is outbound product management for the service, sales, and marketing product categories. Alan also leads the Nuance third party migration program as well as the Gatekeeper Product Management team. Within the division, Alan specializes in how AI applies to contact center, IVR systems, self-service, knowledge management and related domains. The team's goal is to leverage Microsoft's portfolio of IP towards penetrating new markets and accelerating growth for existing products, with a near term focus on Generative AI and its ability to disrupt incumbents, as well as making service, sales, and marketing product capabilities "better together". The team's accountabilities include "zero to one" incubation for new features, pricing, packaging, global expansion, and licensing models. They are also accountable for strategic customers, executive relationship management, GTM, and analyst relations.

Alan is a Partner at Microsoft and served as Head of Product for the Microsoft Cloud for Financial Services subscription service. He led a team of Product Managers within the Cloud + AI engineering organization, where his accountabilities included engaging with banks, insurers, ISVs, FinTechs, InsureTechs, global systems integrators, and industry analysts like Gartner and IDC. Alan and his team managed the product backlog; evaluated and prioritized opportunities and feature enhancements relative to TAM and revenue; managed stakeholders, including TPM, research, marketing, SKU pricing, business development, and sales; measured usage via metrics such as MAU and revenue; maintained competitive intelligence; and built technical and business value propositions.⇒ Featured in Business Insider's “Meet the 14 execs from Big Tech that every Wall Street firm should look to poach” 2022.⇒ Responsible for engineering commitments for largest ($2B+) cloud customers across the company.⇒ Drove financial services portion of Azure growth from 7% to 12.2% of all industries from 2015 to 2022.⇒ Led the top bank on Azure by monthly revenue from #44 to #4 largest customer in 3 years.⇒ Executive Briefing Center award winner 2019, 2020, 2021, 2022.⇒ Grew and managed a team from 1 to 30+ engineering Product Managers.