⇒ Launched Dynamics 365 Contact Center, 2024⇒ Featured in Business Insider's “Meet the 14 execs from Big Tech that every Wall Street firm should look to poach”, 2022.⇒ Made Partner at Microsoft Corporation, 2022.⇒ Was responsible for engineering commitments for largest ($2B+) cloud customers across the company.⇒ Drove financial services portion of Azure growth from 7% to 12.2% of all industries from 2015 to 2022.⇒ Led the top bank on Azure by monthly revenue from #44 to #4 largest customer in 3 years.⇒ Executive Briefing Center award winner 2019, 2020, 2021, 2024.⇒ $2B in influenced revenue from EBC engagements alone.⇒ Managed a team of 668 solid line reports, including Product Managers, Professional Services, and Engineering resources.Alan Ross is a Partner at Microsoft, where he owns outbound product management across Dynamics 365 Sales, Service, Marketing, and Contact Center. Alan and his team focus on customer and partner engagement, analyst relations; as well as pricing and packaging. Alan leads the Contact Center Solutions Group (formerly Nuance Professional Services), and Gatekeeper product management teams. Alan has been with Microsoft for 17 years, holds a master’s degree from the George Washington University business school and resides in Redmond, Washington.
Listed skills include Business Analysis, Visio, Project Management, Integration, and 40 others.