• Key to building consulting firm known for bridging gap between business & technology• Involved in various senior level roles and projects internally & for clients• Strong in technology, management, operations, sales & marketing • Heads up strategic planning, tactical implementations, product evaluations & negotiations• Fast-learner able to develop expertise in new technologies such as virtual reality, blockchain, cloud applications (including IAAS), Data, Security and more… Show more • Key to building consulting firm known for bridging gap between business & technology• Involved in various senior level roles and projects internally & for clients• Strong in technology, management, operations, sales & marketing • Heads up strategic planning, tactical implementations, product evaluations & negotiations• Fast-learner able to develop expertise in new technologies such as virtual reality, blockchain, cloud applications (including IAAS), Data, Security and more. Managed partners such as Amazon, Salesforce, Google, Rackspace, Navisite & Salesforce Show less

• Head of Operations & Technology for technology consulting firm focused on CRM & Purchasing Intelligence solutions as a Strategic Oracle Corporation Partner• BSF was named Partnered with Oracle for Top 25 Financial Services clients in the Northeast• Responsible for Architecting Oracle Solutions directed at Client’s Senior Executives based on my knowledge of client’s Key Business Drivers & Critical Success Factors• Managed tactical solutions to support client efforts for sales… Show more • Head of Operations & Technology for technology consulting firm focused on CRM & Purchasing Intelligence solutions as a Strategic Oracle Corporation Partner• BSF was named Partnered with Oracle for Top 25 Financial Services clients in the Northeast• Responsible for Architecting Oracle Solutions directed at Client’s Senior Executives based on my knowledge of client’s Key Business Drivers & Critical Success Factors• Managed tactical solutions to support client efforts for sales, service & marketing, delivering integrated solutions for CRM, Call Centers, Business/Purchasing Intelligence, Compliance Show less

• Pioneer in technologies for Customer Relationship Management, Digital Marketing & Call Centers from Architecting through Deployment• Grew Team from a staff of 1 to 50+ and a multi-million-dollar enterprise initiatives for CRM & Call Centers for this large financial services organizations• Developed overall architecture for enterprise-wide CRM & Customer Contact Center solutions; Integrated CRM with Data Warehousing & ERP/SAP• Guided senior business leaders, supporting multiple… Show more • Pioneer in technologies for Customer Relationship Management, Digital Marketing & Call Centers from Architecting through Deployment• Grew Team from a staff of 1 to 50+ and a multi-million-dollar enterprise initiatives for CRM & Call Centers for this large financial services organizations• Developed overall architecture for enterprise-wide CRM & Customer Contact Center solutions; Integrated CRM with Data Warehousing & ERP/SAP• Guided senior business leaders, supporting multiple operating units (Domestic & Int’l Mutual Funds, Insurance, 401k, Defined Benefits, Transfer Agency, Digital Marketing)• Managed Project Managers, Business/Data Analysts, Software Engineers, Infrastructure (Voice & Data, Networking); Supplier relationships• Served in an advisory role for CRM to Putnam’s business partners & Research Analysts/Portfolio Managers Show less