Alan Ginsberg Email and Phone Number

Alan Ginsberg possesses expertise in crm, saas, start ups, management, email marketing and 24 more skills. Colleagues describe him as "I am delighted to write this recommendation for Alan, a remarkable customer success leader with whom I worked. During our time together, I witnessed Alan's exceptional skills, dedication, and vision. Alan stands out as one of the most gifted customer success leaders I have ever encountered. His ability to step into the customers' shoes and truly understand their needs sets him apart. Alan's commitment to intently listening to customers enables him to identify key pain points and implement strategic, long-term change management solutions that ultimately contribute to significant churn reduction. Working closely with Alan personally, I experienced tremendous professional growth under his leadership. He possesses a rare talent for empowering his team, providing them with the autonomy to work closely with customers, and fostering an environment that encourages both personal and professional development. I highly recommend Alan to any organization seeking a dynamic and forward-thinking customer success leader. His passion for customer satisfaction, coupled with his ability to drive meaningful change, will undoubtedly make a lasting impact on any team fortunate enough to have him on board." and "Alan Ginsberg is hand down one of the strong Customer Success executives in the industry today. I was fortunate enough to both work closely with and also directly for Alan across 2 different organizations over a 7 year span. Alan breaks down all elements of the customer lifecycle, from on-boarding, to training, to relationship management to drive satisfaction and deepen partnerships. He is a strong agent for change, always putting the customer at the center of all decisions in order to facilitate great experiences that drive business value. I have always admired Alan and have personally model my own leadership style after his. Despite all his accomplishments, Alan is extremely humble, and always willing to roll up his sleeves to help. Alan has an incredible ability to inspire those around him no matter how difficult the problem and can reframe nearly any challenge into an opportunity. At Responsys, Alan helped grow a small email marketing platform into one of the largest customer orchestration platforms across Martech with award winning marks for customer success. His efforts led to an acquisition for >$1.6B by Oracle in December 2013. At Conductor, Alan helped the team achieve the ultimate outcome in Customer Success - the organization was acquired by a client, WeWork. A major driver of the decision to acquire the company was because they attributed so much of their own success and exponential growth to Conductor and the team that Alan led. Probably the best signal of a strong leader is how many top-performing individuals follow Alan from organization to organization. Folks who have learned from Alan are now leading some of the largest Customer Success practices in SAAS. I very strongly recommend Alan for any organization looking to add an accomplished Chief Customer Officer to fuel their growth. I can't imagine anyone better!"