Oversaw 35 stores in 5 states and Canada for total sales of $10.9M. Trained, directed and supported 10 District Sales Managers; personnel development, store layouts, merchandising, controlling payroll and shrink, guest services, driving sales and raising funds for Spirit of Children. Scouted, evaluated, budgeted sales and recommended real estate sites for the upcoming season. Assisted with the development of the Store Managers training program.• Exceeded same store sales by 21% and… Show more Oversaw 35 stores in 5 states and Canada for total sales of $10.9M. Trained, directed and supported 10 District Sales Managers; personnel development, store layouts, merchandising, controlling payroll and shrink, guest services, driving sales and raising funds for Spirit of Children. Scouted, evaluated, budgeted sales and recommended real estate sites for the upcoming season. Assisted with the development of the Store Managers training program.• Exceeded same store sales by 21% and company sales plan by 12%.• Reduced payroll hours by 1.8% to plan• Reduced shrink below the company average Show less

Directed a $36.4M sales operation managing Halloween Stores in 10 states. Gave leadership direction to Area Managers with indirect reporting responsibility for 2,900 temporary employees. Worked collaboratively with the Real Estate Department to locate and evaluate temporary sites; contacted municipalities for different permits; recruited/hired Area Managers and Market Managers; and interfaced with Facilities Team for store layout/fixtures. Purchased supplies for the stores following… Show more Directed a $36.4M sales operation managing Halloween Stores in 10 states. Gave leadership direction to Area Managers with indirect reporting responsibility for 2,900 temporary employees. Worked collaboratively with the Real Estate Department to locate and evaluate temporary sites; contacted municipalities for different permits; recruited/hired Area Managers and Market Managers; and interfaced with Facilities Team for store layout/fixtures. Purchased supplies for the stores following company procurement policies/procedures negotiating with 37 different vendors during the off season. Assisted Operations Management in planning new operational and merchandising strategies for the Halloween season.• Over the past 4 years averaged a 3.8% decrease in payroll hours based on budgeted hours to sales.• Implemented programs that improved customer service and reduced shrink.• Maintained an average 2% higher sales per hour than the Divisions sales per hour. Show less

Gave day-to-day leadership direction to 2 Assistant Managers and 15 full/part-time and temporary Associates. Involved in opening/closing of building; facilities management; hiring of personnel and implementation of human resources policies/procedures; customer relations; inventory management; and general accounting issues.• Consistently maintained a high level of customer satisfaction through continued customer relations.• Created aids to improve efficiency and reduce… Show more Gave day-to-day leadership direction to 2 Assistant Managers and 15 full/part-time and temporary Associates. Involved in opening/closing of building; facilities management; hiring of personnel and implementation of human resources policies/procedures; customer relations; inventory management; and general accounting issues.• Consistently maintained a high level of customer satisfaction through continued customer relations.• Created aids to improve efficiency and reduce shrink. Show less

Managed operations for 11 mall stores giving leadership direction to Store/Assistant Managers with indirect reports of 110 Associates. Oversaw operating sales of $10M including payroll responsibility, inventory levels and shrink oversight. Budgeted yearly sales, payroll hours, inventory levels and shrink percent’s. • Increase net profit 19% and reduced payroll by 12%.• Increased sales per work hour by 6.3%.• Developed merchandise programs that generated… Show more Managed operations for 11 mall stores giving leadership direction to Store/Assistant Managers with indirect reports of 110 Associates. Oversaw operating sales of $10M including payroll responsibility, inventory levels and shrink oversight. Budgeted yearly sales, payroll hours, inventory levels and shrink percent’s. • Increase net profit 19% and reduced payroll by 12%.• Increased sales per work hour by 6.3%.• Developed merchandise programs that generated sales.• Initiated/developed an initial training program resulting in significantly increasing Associates’ productivity.• Worked with a vendor to implement and maintain souvenir department in all stores which increased sales and gross margins Show less