Alan Kmiecik Email & Phone Number

Brentwood, Tn

• Directed the integration and oversight of technological solutions, encompassing Microsoft Server, Office 365, PowerApps, Salesforce.com, Moodle, OSCommerce, and SugarCRM, leading to a 10% growth in sales and improved productivity.• Orchestrated the development and implementation of an eLearning course for Aquinas College utilizing Moodle, ensuring alignment with learning objectives. Architected course structuring, exam creation, and enrollment of over 2000 students.• Proficient in installing, supporting, and troubleshooting desktops, laptops, servers, firewalls, and LANs. Directed implementation and maintenance of Windows Server systems for a large construction company reducing downtime over 50%.• Directed Office 365 system implementation and administration, handling user accounts, feature rollouts, comprehensive training, and crafting tailored PowerApps/PowerBI solutions to enhance executive data visualization and decision-making.• Managed end-to-end development of websites, optimizing load times, streamlining navigation, and enhancing visual appeal; these enhancements led to a 20% boost in organic traffic and a 15% increase in online sales.

Nashville, Tn

• Executed sales programs for IBM Global Life Science Small Business organization. Furnished data analysis and KPI reporting, along with a pipeline management tool to track global sales.• Created Life Sciences Sales Enablement portal: A single location for sales enablement, collaboration (to share best practices) and communication.• Put in places a Solution Advisor tool: A collection of all pertinent information on solutions and processes to identify, qualify and close opportunities.• Created Proposal Reuse tool that catalogued searchable modules for utilization in proposals linked with successful sales engagements.• Regularly developed and delivered education to keep sales force up-to-date on IBM strategies, IBM Life Sciences solutions, and industry trends.• Managed various programs aimed at assisting the sales organization in achieving their objectives. • Consolidated websites, databases, and teamrooms to create a single interface for all sales news, tools, programs, and information. • Created the Sales Advisor tool containing all requisite data for sales reps to identify business needs and qualify solutions with customers. • Created on-demand education modules enabling the IT Architect community to communicate IBM products and strategies to the customer.

• Chosen by senior management to be a presenter for the IBM Executive Briefing Center for the 1996 Centennial Olympic Games. • Designed and presented executive education sessions focusing on IBM strategy and the technologies utilized during the games.• Chosen by CEO's office to develop an internal executive level brand management class for IBM’s executive suite.• As the exclusive instructor for both solution sales and technical education, acknowledged for outstanding preparation, deep content comprehension, and effective communication spanning technical specialists to the executive-level.• Developed/delivered IBM education on a wide range of technical and sales topics which included: Networking, Data Storage, Mainframes, OO Programming, MQ Series, IBM Sales School, Solution Selling, IBM Strategy and other topics.• Wrote the IBM Client/Server Certification Test. Certified over one hundred IBM Systems Engineers.• Enabled on-board education for IBM sales reps and systems engineers.

• Recognized for technical ability and ability to communicate business benefits of technology.• Twice awarded Systems Engineering Symposium.• Achieved 100% of $2.5M quota and maintained high customer satisfaction.• Collaborated on the planning and installation of the mainframe data center for Ohio Bell Telephone. Led projects for implementing data center tape drives and front-end processors