Alan Kan Email & Phone Number

San Francisco, California, Us

Trusted and Strategic Advisor, Lead Architect in Professional ServicesSalesforce Certified Technical Architect / CTA

San Francisco, California, Us

Salesforce Certified Technical Architect / CTASalesforce Domain Architect Certs:- Certified System Architect - Certified Application Architect Salesforce Specialisations Certs:- Certified Einstein Analytics and Discovery Consultant- Accredited B2B Commerce (Cloudcraze) Developer- Accredited B2B Commerce (Cloudcraze) Administrator- Certified Heroku Architecture Designer- Certified Field Service Lightning Consultant- Certified Data Architecture and Management Designer- Certified Sharing and Visibility Designer- Certified Development Lifecycle and Deployment Designer- Certified Identity and Access Management Designer- Certified Integration Architecture Designer- Certified Mobile Solutions Architecture Designer- Certified Sales Cloud Consultant- Certified Service Cloud Consultant- Certified Community Cloud Consultant- Certified Marketing Cloud Email Specialist- Certified Marketing Cloud Social Specialist- Certified Marketing Cloud Consultant- Certified Pardot Specialist- Certified Force.com Developer- Certified Platform Developer I- Certified Platform Developer II- Certified Platform App Builder- Certified Administrator- Certified Advanced AdministratorEnterprise Architecture Framework:- Certified Zachman Framework- Certified TOGAF 9.1

Property Block Management Company Director

New York, Ny, Us

Passionate about Salesforce platform with 5+ years’ hands-on technical development and solution architecture experience. Also passionate about expanding my teams’ technical capabilities, managing and coaching 12 Salesforce Business Analysts, Salesforce Developers and Admin Heroes, located in London, New York, Chicago, Monterrey, Manila and Mumbai. Additionally, as the Product Owner for our Salesforce CRM, I work closely with senior executives and stakeholders to set out visions, roadmaps and system architecture to maximise the use and the effectiveness of the platform. My teams provide first-class 24/5 system support for 1600 users in 34 offices/countries, on usage, best practices, data maintenance and training.Previous Role:-Senior Associate – Web Application DevelopmentJoined Morgan Stanley as developer, first pioneered using Spring Framework with Hibernate providing web interfaces over the legacy CRM (Sybase). In 2008, played a pivotal role in the migration of legacy CRM and 20+ mission critical web applications from Morgan Stanley to new infrastructure for the firm separation.

Prior to MSCI, as Information Solutions Architect at Police IT Organisation (PITO), championed standardisation of core data model, set directions on Web Services design patterns and frameworks for 43 Police Forces in England. Architected new service interfaces (person/vehicle search) on the Police National Computer (PNC) mainframe, using Java, Web Services and Oracle technologies. In addition, launched the online developer community for sharing ideas/code used by police forces nationwide, evangelised the adoption of standard based technologies to improve system interoperability among police forces and government agencies.

Worldwide, Oo

Consultant as Senior DeveloperNotable Clients: Nestle, Kraft Foods, Volkswagen Group, Yamaha, npowerExpertise: • CRM and Web Analytics• Marketing Mass Email and Campaign Management• Sales and Service Reporting Metrics and KPI• Contracts, Order/Invoice Managment, General Ledger integration with CRM• Relational Databases, Data Warehouse, Online Analytics Platform (OLAP)Performed business analysis, data mapping and developed ETL jobs to integrate Siebel, SAP, web analytics and fulfilment systems. Utilised ETL tools to parse apache access logs capturing web responses and click behaviour. In addition, integrated and configured Verity search engines on multilingual web portals, as well as implemented mass email systems.

Cincinnati, Ohio, Us

Started career at Procter & Gamble (P&G) as system analyst, Lotus Notes CRM developer, successfully built new features on 3 major releases, conducted user training for over 500 sales executives in 4 EMEA offices. Streamlined sales reporting and account planning, enabled sales to retrieve sales materials while on the road for store visits. Developed reusable web components to integrate backend systems and push personalised marketing content on Olay and Pantene B2C websites.

Master Of Arts (Ma) & Master Of Engineering (Meng), Chemical Engineering

Undergraduate Certificate, Cognitive Psychology

Bachelor Of Arts (Ba), Natural Sciences

Passed Level I Of The Cfa Program

A-Levels And Gcses