Alan Bower Email & Phone Number

Burbank, California, United States

• CAST AND CREW, Burbank, CA 2019-2024Sr. AR/Collections Representative (2019-2024)Managed collection of 1,200 + media, television and movie production accounts totaling in excess of $75M monthly.
• Oversaw a portfolio of key accounts resulting in a 50% reduction in overdue accounts and a 25% increase in on-time payments.- Collaborated with sales and customer service teams to resolve billing disputes and improve.

Woodland Hills, CA

Burbank, CA

• WARNER MUSIC GROUP, Burbank, CA 2002-2017Senior Credit Analyst (2016-2017)Managed collection of 100+ physical and merchandise accounts totaling in excess of $12M monthly.
• Successfully reduced the number of accounts on credit hold and maximized sales potential while reducing financial risk.- Recovered hundreds of thousands of dollars in lost revenue- Minimized bad debt to less than a.
• Conducted trade reference application checks along with basic financial analysis of new and existing customers for the purpose of issuing terms and establishing credit limits.
• Negotiated settlement agreements and worked directly with financially stressed customers to secure payment plans to eliminate future and/or current past due balances, resulting in full recovery of these balances and.
• Identified AR process improvements.- Streamlined/reconciled 100+ Best Buy Post audit claims consisting of hundreds of SKUs, reducing post audit chargebacks from $4M+ to $1.2M
• Supported outsourcing of Credit Department to India.- Traveled to Infosys in India to train up to 16 new staff members on the fundamentals of Warner’s computer systems and research/analysis of customer claims over.

Education record

Education record