Achievements:2024• FY 2024 Ultimate Performer Program (Kobe, Japan) Recipient - Country Top Sales Manager• Overall FY Top Performer• Retention Program Top Winner Key Responsibilities:Strategic Leadership: Reporting directly to the Managing Director, providing strategic direction and oversight for the Fieldsales Account Segment of JobStreet Singapore.Team Management: Lead and mentor a team of 11 Key Account Managers, ensuring the successful management of top-tier corporate clients and recruitment agencies.Project & Policy Development: Spearhead the conceptualization, planning, and execution of key projects and structural policies, driving growth and operational excellence within the Country Fieldsales Team.Client Relationship Management: Oversee the development and maintenance of strong client relationships, ensuring client satisfaction and retention across the corporate and recruitment agency sectors.

Achievements:2023• FY 2023 Ultimate Performer Program (Prague, Czech • Overall FY Top Performer - Sales ManagerSales & Operations • Lead and manage a group of 4 Key Account Managers • Train, mentor and guide account managers.• Design and develop Strategic Account Plans to expand Customer Base and driving business retention.• Cross-collaborated across functional teams to increase Premium Branding take-up. Planning & People Development• Lead activities and performance of Corporate Sales Team• Assess and conduct half-yearly and annual staff appraisals.• Conduct regular staff meetings to monitor performance. • Identify and develop account managers for succession planning and career development.• Conduct training on product knowledge and relevant soft skills.• Visit clients with the account manager to address challenging situations.• Attend and involve in management meetings, brainstorming sessions, and project management.• Interview and recruit new KAMsEvents• Manages and lead multiple collaborations/events/partnerships with Government and Non-Government bodies through strategic planning and execution.• Organized and successfully carried out JobStreet's #SEEKBETTER Career Fair in August 2023, overseeing both the planning and execution phases of the event.

Manages the largest corporate clients of JobStreet.com SingaporeBusiness Development• Deep diving using data and assessment of pain points and implications through offline negotiation. • Prospect and convert new clients through innovative and sound consultation with stakeholders.• Initiating joint company-strategic planning processes that delivers mutual performance objectives with clients.Responsible for maintaining and growing the largest corporate clientele base in JobStreet Singapore• B2B sales role engaging with clients from Directors/VPs/HR Head of Operations to Business Owners.• Plan and execute cross/up selling strategies and fulfilment of Key Performance Index.• Achieve client satisfaction by in-depth analysis, data interpretation, & presentation. • Follow-up with planning, execution, and monitoring of all campaign activitiesSales Planning & Management• Plan and maintain sales reports, projections, and pipelines with regular revisits to capture additional opportunities.• Ensure 100% full coverage of accounts and timely follow-ups for recurring sales & new business revenue.• Mitigating negotiations that ensures contract renewals, with a proven track record of product and revenue growth, target achievement, and high levels of customer satisfaction for over 200 clientsMentoring • Assisting Junior Key Account Manager in pipeline planning and strategic sale cycles• Participate and groom new KAMs to be proficient in their role with mock discussions and real client physical and virtual meetings

2020-2022 Achievements• SEEK Asia Employer of the Month Award 20212022 • Top achiever country leader board for 6 Months• Q1 Flash Award Winner• Q3 Hulk Award Winner2021• Country Top Sales• Country Top sales for marketing solutions• Country Leader Board Top Achiever 7 months2020• Country Top Sales• Country Top Sales for marketing solutions• Q2 & Q3 Depth Hall of FamerManages the prime segment of Key Corporate clientele across various industries Key Account Maintenance • Providing full suite of account support, ranging from strategic planning, data interpretation, technical administration.Business Development • Conducting full circle campaign driven exercises• Executing thorough assessment of client’s gap and its implications through appointment-based discussion.Sales Planning & Management• Plan and maintain sales reports, projections, and pipelines with regular revisits to capture additional opportunities.• Ensure 100% full coverage of accounts and timely follow-ups for recurring sales & new business revenue.• Mitigating negotiations that ensures contract renewals, with a proven track record of product and revenue growth, target achievement, and high levels of customer satisfaction for 278 clients

• Ensuring passengers’ wellbeing while providing high level inflight services throughout the duration of their flight• Assist sales crew in inflight sales for Singapore Airlines Krisshop• Coached and mentored numerous new cabin crew for on-the-job experience prior to their graduation• Involved in Krisshop Sales Development meetings to resolve transactional and inventory issues• Involved in Service Development focus groups to create a better flight experience for customers• Elected as Singapore Airlines Staff Union delegate (NTUC) to represent cabin crew in management policies negotiations and company-employee grievances mitigation• Handled large scale planning and problem-solutions response team• Consistently achieved top 10 percentile in performance across the board against 4500+ crew in the same cohort• Achieved Top 1 percentile in performance in the year 2018• Trainee: Received Best Trainee and Good English award in basic training

• Spearheaded day-to-day data analysis, synthesizing classified intelligence reports and coordinating cross-functional presentations for multiple key stakeholders.• Managed the flow of real-time, top-secret intelligence critical to national security, ensuring timely dissemination to relevant defense units.• Maintained the highest level of confidentiality and accuracy while handling sensitive information, safeguarding national interests during high-stakes operations.• Oversaw the performance of high-priority portfolios, delivering daily operational reports and data summaries critical to mission success.• Provided mentorship and training, successfully developing new team members into high-performing individuals handling key portfolios.• Designed and executed the entertainment segment of a prestigious gala dinner for 600 guests, with the Chief of Defence Force serving as the Guest of Honour.• Received Unit Best Soldier award in 2013• Received Unit Best Soldier award in 2013• Received Merit Award for Unit Specialization Training • Received Platoon Best Trainee during BSLC in Pasir Laba Camp• Received Platoon Best Trainee during BMT in Pulau Tekong Camp