Latin America and Strategic AccountsWork with Branch management to analyze and improve business processes to boost productivity, quality, and customer service, ensuring alignment with corporate objectives.Lead the creation and execution of training programs for branch teams, fostering consistency in sales systems, policies, and best practices. Continuously evaluate and refine training to ensure high performance.Serve as the primary liaison between corporate headquarters, regional branches, and other departments, ensuring seamless communication between them.Manage sales operations projects from inception to completion, ensuring they are delivered on time and within scope.Collaborate with branches to meet or exceed quality standards, participating in quality discussions, reviewing ISO procedures, and providing actionable insights.

Enable the Inside Sales team in Guadalajara to exceed their sales goals.Be the link between sales and corporate.First point of escalation for customers.Enhance sales processes to be more efficient.

Receive, process, reply and follow up customer's RFQs.PO Entry and follow up.Customer Service.Material expedite.Aging invoice follow up.

First point of communication between customers and Vishay. Main responsibility is to develop a close connection and relationship with direct customers and distributors.Essential functions are:Receive, process, reply and follow up direct customer's RFQs.Cross competitors.Provide technical information (datasheets, PPAPs, literature, etc.).Link between direct customers and distributors with Vishay support departments (i.e. Marketing, Logistics, Quality, etc.).Process sample orders for direct customers and distributors.System data integrity verification (prices).First point of escalation in line down situations.Report analysis for PN win and loss.Additional functions are:New opportunities follow up.Aging invoice follow up.Stock and alternative parts search with distributors for customers as required.

Assigned to Benchmark and Jabil customers.Main functions were:Receive, process, reply and follow up customer's RFQs.PO Entry and follow up.Customer Service.Material expedite.Aging invoice follow up.Introduction and follow up to SMI items.Achievements:Increased sales with account manager for about $250,000 USD in 2 fiscal quarters.

Assigned to industrial, medical and automotive customers like Pitney Bowes, Ventana and Valeo.Main functions were:Supplier terms negotiation (price reduction, payment terms).First point of escalation with suppliers for price and expedites.Prospecting new suppliers.New project introduction BOM validations.BOM cost validation for current customers (quarterly).ECO from materials side.Cost reduction activities.Corporate awards and implementation.SMI and FSP coordinator.Flex 3G implementation coordinator.Achievements:Kaizen - Inventory cost reduction of $293,000 USD.BOM cost reduction of a specific project for $43 USD (original BOM cost was around $250 USD).Successful implementation of Flex 3G quote tool.BAAN database cleanup.

Direct material buyer for Flextronics Creedmoor, NC, USA.

Outsourced purchasing department for GE in Minden, NV and Schenectady, NY. Purchasing process from receiving requirement from GE to get material shipped from supplier.