Alan Victor Papazoglou Violada
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Alan Victor Papazoglou Violada Email & Phone Number

Cloud Support Engineer at SailPoint
Location: Londrina, Paraná, Brazil 8 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
SailPoint
Role
Cloud Support Engineer
Location
Londrina, Paraná, Brazil
Company size
3177 employees

Who is Alan Victor Papazoglou Violada? Overview

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Quick answer

Alan Victor Papazoglou Violada is listed as Cloud Support Engineer at SailPoint, a company with 3177 employees, based in Londrina, Paraná, Brazil. AeroLeads shows a matched LinkedIn profile for Alan Victor Papazoglou Violada.

Alan Victor Papazoglou Violada previously worked as Application Support Engineer 3 at E-Core and Application Support Engineer II at E-Core / Atlassian. Alan Victor Papazoglou Violada holds Pós-Graduação Lato Sensu - Mba, Arquitetura De Software E Soluções from Xp Educação.

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Email format at SailPoint

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SailPoint

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Profile bio

About Alan Victor Papazoglou Violada

Trilingual Application Support Engineer with a global project and operations background. Proficient in providing technical support for various systems and applications, specializing in Atlassian Cloud applications. Skilled in troubleshooting and investigating complex issues and integrations, managing ticket and chat queues while also keeping documentation up to date.SKILLS & KNOWLEDGE• Technical Support:Microsoft Office 365, Windows, Linux, MacOS, VMsAtlassian Cloud applications (Jira, Opsgenie, Statuspage)Ticket management via ServiceNow and Jira Service ManagementIntercom chat support• Identity and Access Management:SSO/SAML Setup configuration and troubleshooting (Okta, Azure AD, Auth0, Google Workspaces)User and group management via Active Directory(LDAP)• Scripting and Automation:Python scriptingHTML, CSS, JavascriptSQLAPI integration configuration and troubleshootingJira and Opsgenie automation/integrationsDocker• Networking and Troubleshooting:DNS Records, email configuration, SPF, DMARC, DKIMBrowser DevTools, Application logs, Splunk logs• Languages:Fluent in English, Greek, and Brazilian Portuguese

Current workplace

Alan Victor Papazoglou Violada's current company

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SailPoint
Sailpoint
Cloud Support Engineer
Londrina, PR, BR
Website
sailpoint.com
Employees
3177
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8 roles

Alan Victor Papazoglou Violada work experience

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Cloud Support Engineer

Sailpoint

Londrina, PR, BR

Application Support Engineer 3

Current
E-Core
Apr 2024 - Present

Application Support Engineer Ii

E-Core / Atlassian
  • Provide technical support for Atlassian cloud applications, specializing in API errors, SAML configuration, and authentication errors.
  • Configure and troubleshoot automations/integrations involving Jira, Opsgenie, and other apps/APIs
  • Conduct troubleshooting for email deliverability and domain configuration (DNS, DKIM, DMARC, SPF).
  • Identify and test product issues, submit bug reports/improvement requests, and collaborate with development teams.
  • Create and update documentation, both internal and customer-facing.
Jun 2023 - Apr 2024

Application Support Engineer

E-Core
Jun 2022 - Jun 2023

Level 2 Support Analyst

Persis

Responsibilities:,- Monitoring network and acess points (Nagios, Zabbix, Cacti)- SOC Monitoring- Opening tickets and dispatching external technicians when necessary- Tech support to end users and problem resolution

Feb 2020 - Sep 2020

Intern

Persis Telecom

Londrina E Região, Brasil

Mar 2019 - Apr 2019
Team & coworkers

Colleagues at SailPoint

Other employees you can reach at sailpoint.com. View company contacts for 3177 employees →

BA Bernie Andary Steiger Bernie Andary Steiger Colleague at SailpointGreater Tampa Bay Area, United States View → HB Howard Baldwin Iii Howard Baldwin Iii Colleague at SailpointMedina, Ohio, United States, United States View → PF Piotr Frąckowiak Piotr Frąckowiak Colleague at SailpointPoznan Metropolitan Area, Poland View → NS Nissy Sasidharan Nissy Sasidharan Colleague at SailpointStuttgart, Baden-Württemberg, Germany, Germany View → TC Tyler Carns Tyler Carns Colleague at SailpointGreater Boston, United States View → AN Adam Novek Adam Novek Colleague at SailpointMontreal, Quebec, Canada, Canada View → RS Rinku Sahoo Rinku Sahoo Colleague at SailpointBhopal, Madhya Pradesh, India, India View → JB John Barrett John Barrett Colleague at SailpointAnnapolis, Maryland, United States, United States View → ED Elad Dayan Elad Dayan Colleague at SailpointIsrael, Israel View → AC Aaron Cuyler Aaron Cuyler Colleague at SailpointColorado Springs, Colorado, United States, United States View →
4 education records

Alan Victor Papazoglou Violada education

Pós-Graduação Lato Sensu - Mba, Arquitetura De Software E Soluções

Xp Educação

Técnologo, Análise E Desenvolvimento De Sistemas

Unicesumar

Técnologo, Análise E Desenvolvimento De Sistemas

Ifpr - Londrina

Ensino Médio Técnico, Técnico Em Informática (2º Grau)

3º Liceu Profissionalizante De Tavros – Atenas / Grécia
FAQ

Frequently asked questions about Alan Victor Papazoglou Violada

Quick answers generated from the profile data available on this page.

What company does Alan Victor Papazoglou Violada work for?

Alan Victor Papazoglou Violada works for SailPoint.

What is Alan Victor Papazoglou Violada's role at SailPoint?

Alan Victor Papazoglou Violada is listed as Cloud Support Engineer at SailPoint.

Where is Alan Victor Papazoglou Violada based?

Alan Victor Papazoglou Violada is based in Londrina, Paraná, Brazil while working with SailPoint.

What companies has Alan Victor Papazoglou Violada worked for?

Alan Victor Papazoglou Violada has worked for Sailpoint, E-Core, E-Core / Atlassian, Tata Consultancy Services, and Persis.

Who are Alan Victor Papazoglou Violada's colleagues at SailPoint?

Alan Victor Papazoglou Violada's colleagues at SailPoint include Bernie Andary Steiger, Howard Baldwin Iii, Piotr Frąckowiak, Nissy Sasidharan, and Tyler Carns.

How can I contact Alan Victor Papazoglou Violada?

You can use AeroLeads to view verified contact signals for Alan Victor Papazoglou Violada at SailPoint, including work email, phone, and LinkedIn data when available.

What schools did Alan Victor Papazoglou Violada attend?

Alan Victor Papazoglou Violada holds Pós-Graduação Lato Sensu - Mba, Arquitetura De Software E Soluções from Xp Educação.

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