Alan Raymond Email & Phone Number

Sydney, New South Wales, Australia

A team member of the Enterprise Transformation BU delivering the new Front Office Solution

Sydney, Australia

Responsible for assessing, selecting and delivering a new core system for clinician scheduling, Information Management and Mobility.Vivir Healthcare is a staffing solutions provider with the aged care and disability sector.

Sydney, Australia

Working in a Strategic Sales function across NSW, QLD and the ACT for Chandler Macleod Group reporting to Regional Director. 8 Month Contract. Responsibilities include:* providing new business planning data for corporate forecasts and Board Reports* coordinating and writing proposals and tender responses * organising response teams * managing CRM details and accuracy* responsible for digital content in region for both brand content and job advertising

Melbourne, Australia

Accountable and responsible for the transition of services delivered to the ANZ Bank Core Platform Team, in the redefinition and redesign and restructure of DXC’s mainframe Hogan development services from a resource based contract to a new Outcome Based Service delivery structure, delivered from Bangalore via a team 40 developers, designers and managers supported by global specialists from Australia, South Africa and the USA.Key achievements: • Successfully launched the new contract in Bangalore with extensive training and education sessions for local staff. Spent considerable time with staff in Bangalore ensuring they understand the new contract arrangements.• Transition met Contract timelines and documented deliverables for example: o Communication Plans documented and approved by the ANZ o Governance Model documented and approved by the ANZ o Demand Forecasting and Supply Model and documented process, approved by the ANZ o Work Package documentation and process documented and approved by the ANZ o Co-authored Operations Manual which integrates AN’Zs Software Delivery Lifecycle with DXC’s software development practices.• Ran weekly program meetings with ANZ management• Engaged and onboarded new global SMEs to the contract• Developed new staffing model with defined accountabilities and responsibilities • Documented all necessary soft, Core and application education requirements to occur during transformation• Documented all HR issues and mitigation plans to be executed during transformation.

Sydney, Australia

Worked both internally and directly with clients in standing up the CeleritiFinTech Services company in Australia. Responsible for application service delivery to CeleritiFinTech customers across ANZ region. Accountabilities are inclusive of P&L ownership, resourcing, program performance, risk and change. CeleritiFinTech is an exciting new JV company owned by HCL and CSC focused on modernising banking software, in particular the Hogan, AIMS, Early Resolution, Payments, Boomerang product suites.

North Sydney

Consultant Invited to Consult on business development strategies and directions within the Cloud Watson and Managed Solutions space. Completed a series of backlog activities for GM of Managed Services including:Key Achievements:Initiated a review of IBM WATSON and proposed a new service offering based around the development of a new ecosystem to drive new forms of customer engagement - to be done in conjunction with IBM.Defined the direction of Cloud Brokerage for Data#3. Completed marketplace review on Cloud Brokerage Platforms (CBP) and the positioning of Brokerage versus Cloud Management Platforms (CMP) for Cloud Services targeting new revenue streams from the complexities of the evolving hybrid services environments;Developed and had approved the business case to procure Gartner services for Cloud and Managed Services;Evaluating the best path forward for a traditional services organisation seeking “unique” Cloud based revenue streams balancing existing assets with the needs of the new consumer. Developed business case for a leading edge, cloud offering targeting SaaS and Cloud Brokerage Services with Tier one partner;Redeveloped the IaaS service definition and contract to remove ambiguities within the service definitions;Built out E2E New Business Process model focussing on effective qualification and Delegation of Authority rigor; andProduced new Account planning template for SDMs who have account management roles within their position descriptions.

Australia

Chief Operating Officer for GBS (Global Business Solutions) business unit comprising Consulting Services, Systems Integration and Managed Applications Services. Responsible for the execution of the GBS strategy as defined by the Vice President, GBS Asia Pacific delivering in excess of $180 million in annual revenue. Accountable to the Regional Vice President for all operational aspects of the business including sales management, budgeting and forecasting, workforce planning and hiring, demand/supply/pipeline alignment processes, metrics for both local and US leadership, talent recognition and business continuity across multiple stakeholder business units.

Sydney, Australia

Appointed to build the business with traditionally poor CSC market of NSW Government. Accountable for both the sale of new projects and services as well as delivering all Global Business Solutions (GBS) business consisting of Application Support, Consulting and Systems Integration services sold.

Australia

Directed both the day-to-day and strategic needs of the growth engine (New Business Team) of the Global Business Solutions business (Application Support, Consulting and Systems Integration). Responsible for ensuring adherence to formal opportunity assessment processes, cadence management and reporting, bid funding provisions and management, award forecasting, Delegation of Authority (DoA) adherence and global approval processes.

Australia

Accountable for the design and execution of the Manufacturing and Distribution Industry Growth and Delivery strategy for the Global Business Solutions (GBS) business consisting of Application Support, Consulting and Systems Integration. Responsible for new business growth, project execution, support SLAs, solution selection and partner management.

Australia

Appointed as Senior Account Executive to rebuild the client relationship with a major Australian manufacturer who was in the process of combining 8 separate businesses into one organisations and threatening legal action against CSC due to poor delivery performance.

Australia

Initial success achieved as Account Executive across the Local Government Industry focussed on both the Sydney and South Western NSW accounts inclusive of mainframe customers such as Sydney City Council, Penrith City Council and Sutherland Shire Council. Transferred into Fujitsu Services at point of establishment and successfully selling (as Account Executive) into both Private and Public Sector prior to being enticed to join the Computer Sciences Corporation (CSC).

Australia

Prior to 1996, considerable experienced within the ICT industry was gained through successful careers in Sales, Marketing and Product Management roles working for IBM, Wang and Compaq. The foundation of which was the IBM Sales School Program that underpinned the success in both sales and marketing achievements.