Alan Sargent

Alan Sargent Email and Phone Number

Technology Service Manager @ AVDOXA AVL Design Experience Group
Alan Sargent's Location
Kansas City Metropolitan Area, United States
Alan Sargent's Contact Details

Alan Sargent personal email

n/a
About Alan Sargent

Everyone needs a sidekick--think Frodo/Sam, Batman/Robin, Picard/Data--someone who fills gaps so the hero can be more productive, efficient, and effective. The sidekick supports the cause because it is the right thing to do, even if it costs them dearly. Their worth is in shared achievement, shared friendship, and shared glory.I derive personal satisfaction from helping people use technology and processes to achieve their goals. I enjoy gaining expertise, listening and proposing solutions, finding win/win's, marshaling resources, planning and executing, implementing and testing. And occasionally saving the day.

Alan Sargent's Current Company Details
AVDOXA AVL Design Experience Group

Avdoxa Avl Design Experience Group

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Technology Service Manager
Alan Sargent Work Experience Details
  • Avdoxa Avl Design Experience Group
    Service Manager
    Avdoxa Avl Design Experience Group Apr 2017 - Present
    Lenexa, Kansas, United States
    AVDOXA provides audio, video, lighting, and acoustics design, installation, and support for houses of worship, corporations, schools, and museums.Manage service desk, service agreements/billing, and internal IT operations.
  • Dot Foods
    Customer Delivery Specialist
    Dot Foods Feb 2015 - Dec 2016
    Saint Joseph, Missouri
    Operated a commercial motor vehicle and handled food products in compliance with federal regulations and company policies. Supported the Dot brand through great customer service, professionalism, courtesy, and safety. Suggested process improvements to Dot management that helped alleviate pain points for customers and drivers.
  • Thomson Reuters
    Senior Project Manager
    Thomson Reuters Jan 2008 - Dec 2013
    Greater St. Louis Area
    Led a variety of business-critical projects to improve performance, content, and reliability of content distribution networks. Projects included software-only changes with small, local teams and complex, multi-year projects involving networks, servers, storage, software, databases, and content migrations performed by large, global, virtual teams.
  • Thomson Reuters
    Lead Software Engineer
    Thomson Reuters Aug 2003 - Dec 2007
    Kansas City, Missouri Area
    Led a development team responsible for software reliability and performance. Supported mission-critical content distribution processes using store-and-forward technology to achieve high availability and low latency. Identified logic and performance problems in C++ applications. Implemented algorithms to reduce CPU utilization and smooth network data spikes. Recommended network configuration changes to Operations. Built tools to produce, gather, and analyze performance/capacity metrics. Analyzed process crashes and system performance/capacity problems. Created software releases and performed integration, performance, and capacity testing. Helped configure test environments for QA team. Provided first-line support for the development network.
  • Thomson Reuters
    Database Administrator
    Thomson Reuters Dec 1999 - Jul 2003
    Kansas City, Missouri Area
    Provided database development and 24x7 operational support for order management and billing functions. Installed and configured Ingres DBMS environments for production, failover, and testing. Maintained databases for peak availability and performance. Liaised with corporate technical support and vendor sales/support teams to resolve problems with networks, servers, software, and databases.
  • Database Management Technology
    Product Manager
    Database Management Technology Jun 1991 - Oct 1999
    Kansas City, Missouri Area
    Managed the DBAnalyzer product, a memory-resident, relational database used to collect and analyze DBMS and OS performance/capacity metrics, correct problems in real-time, and alert system administrators. Wrote software, user manuals, and training materials. Led technical sales and support efforts. Performed demos at client sites and trade shows. Wrote technical articles and presented at user conferences. Helped develop and execute marketing campaigns.

Alan Sargent Skills

Agile Methodologies Software Project Management Software Development Sdlc Requirements Analysis Sql Project Management It Strategy Unix Data Center Business Analysis Integration Management Databases

Alan Sargent Education Details

Frequently Asked Questions about Alan Sargent

What company does Alan Sargent work for?

Alan Sargent works for Avdoxa Avl Design Experience Group

What is Alan Sargent's role at the current company?

Alan Sargent's current role is Technology Service Manager.

What is Alan Sargent's email address?

Alan Sargent's email address is as****@****ods.com

What schools did Alan Sargent attend?

Alan Sargent attended University Of Oklahoma.

What skills is Alan Sargent known for?

Alan Sargent has skills like Agile Methodologies, Software Project Management, Software Development, Sdlc, Requirements Analysis, Sql, Project Management, It Strategy, Unix, Data Center, Business Analysis, Integration.

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