Alan Spring Email and Phone Number
I am an IT professional with deep knowledge of software, hardware and security deployment best practices on an enterprise scale of over 200 global locations and up to 20,000 Windows and UNIX systems. I have substantial experience in creating, documenting and managing software release processes for server and end user systems. I have led diverse, global teams responsible for testing and deploying end-user computer systems while maintaining high up-time and end-user satisfaction. I am passionate about information technology and leading teams to creatively solve complex technical challenges.
Expeditors
View- Website:
- expeditors.com
- Employees:
- 12756
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Senior Configuration EngineerExpeditors May 2022 - PresentUnited States
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Systems Engineer 3Premera Blue Cross Dec 2018 - May 2022Mountlake Terrace, Wa -
Configuration EngineerExpeditors Jul 2016 - Dec 2018Responsible for automating software release cycle, including environment setup, runtime configuration, and production installation.
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Supervisor, It Operations ManagementExpeditors Jul 2013 - Jul 2016Manage Windows Client Standards team to collaboratively specify and control enterprise wide desktop operating system and installed application configurations. Recently coordinated evaluating and testing worldwide rollout of IE 11, ultimately deciding to roll out IE 10 instead, all within a 2 month time frame.
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It Operations Management LeadExpeditors Mar 2011 - Jul 2013Managed the ITOM Configuration Management team of five people, split between the Unix-based application runtime environment and Windows Desktop standardization. Ensured cross-team collaboration to accelerate standardized software design and deployments in our Unix environment. Standardized company's global Windows 7 and Windows 8 installation images. Implemented global PC patch management process. Collaborated with multiple teams to create and implement a global acquisition and provisioning process for the Microsoft Surface Pro.
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Systems AdministratorExpeditors Mar 2008 - Mar 2011Instrumental in establishing and implementing an internal change management process and Change Review Board. Contributed to establishing, coordinating and executing a quarterly software deployment process involving 30+ people over an 8-14 hour timeframe.
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Support SupervisorExpeditors Mar 2007 - Mar 2008Supervise a team responsible for developing and testing initial deployment and installation procedures for most company-developed software within our Sun Solaris infrastructure.
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Systems AdministratorExpeditors Oct 2004 - Mar 2007Coordinated the testing process for the company-developed Export application. Managed the worldwide deployment and installation with the support team for the same application.
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Contract Technical WriterVolt 2000 - Oct 2004Greater Seattle AreaWorked on training documentation on an SAP implementation project at Weyerhaeuser. Worked on the Future Combat Systems Industry Readiness Report at Boeing. -
Technical Writer/EditorS&T Onsite Dec 1997 - 2000Served as a contract Technical Writer working on test suite documentation at Microsoft's Windows Hardware Quality Labs. Also served as a contract Technical Editor on several Microsoft Certified Professional CBT courses at Microsoft Press.
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Support Specialist, Technical Writer/EditorCatapult Software Training Jun 1993 - Dec 1997Provided support for technical writing group which developed instructor led training materials.Moved to company IS department providing end user support for 16 US offices.Then moved back into technical writing group as an editor and then a writer.
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BooksellerWaldenbooks Jun 1987 - Oct 1994
Alan Spring Education Details
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Prerequisites -
St. Anthony SchoolsDiploma
Frequently Asked Questions about Alan Spring
What company does Alan Spring work for?
Alan Spring works for Expeditors
What is Alan Spring's role at the current company?
Alan Spring's current role is Senior Configuration Engineer at Expeditors.
What schools did Alan Spring attend?
Alan Spring attended University Of Washington, Shoreline Community College, Valencia Community College, St. Anthony Schools.
Who are Alan Spring's colleagues?
Alan Spring's colleagues are 丁兆宏, 今井真希, Cameron Hilsmann, Nguyen Thi Ngoc Dung, Terrence Sankar, Hany Nassif, Nerissa De Ocampo.
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