Alan Richardson Email & Phone Number

Surrey, England, United Kingdom

Providing bespoke technical solutions for failing or at-risk retaining structures and slopes. Products designed, manufactured and distributed in-house. A low carbon and cost-effective solution compared to alternatives. Based at head office in Surrey but focussing on the South West Region and Ireland.As a Regional Manager, the role is made up of Project Managing each project that comes in, as well as being the Sales Manager for the region.Project Management Function• Taking all projects from concept to completion.• Communicating with all stakeholders on technical matters, practical installation matters and commercial matters.• Bringing together our own team of engineers, outside contractors, designers and consultants to provide innovative solutions to complex client needs.• Working with the outside teams of the main contractor, sub-contractor, main designer, consultant and other materials suppliers to ensure smooth project delivery.• Projects completed with: Network Rail, Highways England, Environment Agency, Framework Contractors, Griffiths, SWH, Taylor Wimpey, Persimmons Homes, and many others.• Always factoring in commercial, budgets, timeline, project specifications, engineering, construction.Sales Management Function• Retain the current client base, while also growing new business.• Turned around the region to be one of the most successful in the company.• Achieved 23% year-on-year growth for 2021. • Presenting and hosting webinars, as well as giving presentations.

Surrey And West Sussex, United Kingdom

Accredited Membership Advisor for the Federation of Small Businesses, in the region surrounding Gatwick. The FSB provides a wide range of business services to small UK businesses, including advice, financial expertise, support and lobbying the UK government.• Extensively networking all over the Southeast, meeting with business owners to drive membership growth, and assist with their business development.• Regularly making presentations, attending trade events, one-on-one appointments.• Achieved over 75% conversion rate of all warm leads.

Gatwick Airport

Opening up and embedding a brand new retail unit within Gatwick Airport’s South Terminal. • Project-managed from scratch the installation and operation of a new retail outlet within the airport’s international departure lounge for the lifespan of the shop’s six-month fixed-term contract.• Executing the installation of the retail outlet ahead of schedule.• Coordinating the vetting and hiring of all staff, managing stock, etc. – all within a highly secure and controlled environment. • Managing the subsequent end of contract break-down of the operations.• In this short space of time, this became a top performing outlet in the UK, outstripping established outlets around the country.

Rustenburg Area, South Africa

Responsible for Northwest South Africa and Botswana region. The company sold and distributed a mechanically engineered product, which provided a solution for the increasing issue of fuel theft, experienced by large vehicle fleet owners and the wider transport industry.• Managed a client base of businesses, most of which operated fleets of between 50 and 200 vehicles. • Responsible for the business finance, administration and marketing.• Conducted multiple presentations, demonstrations, face-to-face meetings, telephone calls and written correspondence, contract negotiations, on-site training and installations related to this brand new product.• Worked with clients and our design team to provide new and innovative solutions tailored to their specific vehicle fleets.• Grew the regional business from nothing into a profitable going concern.

Rustenburg Area, South Africa

Managed branches in Bloemfontein, Johannesburg & Nairobi (Kenya), Tanzania, and Rustenburg (Head Office) Sales Team. Responsible for staff training (branches above and Durban & Cape Town branches).Business development by face to face meetings, telephone conversations, email and other written correspondence. Often correspondence was specifically tailored to the customers needs and required specifications.Highlights included: Bloemfontein Branch achieved a 200% year on year increase in turnover.Nairobi Branch achieved a 100% year on year increase in turnover.Motivated, trained, developed and supported the target driven (B2B) sales teams.Monitored staff KPI's and frequently assessed their product knowledge.Responsible for sales teams achieving their sales targets and improving their customer service.Account Manager for major clients across South Africa, Kenya and TanzaniaFacilitated and attended client visits, building on existing relationships, ultimately aiming to increase sales.Researched industry and competitors to develop understanding and to strengthen our position in the market.Conducted product training to all new staff.Conducted technical surveys at customer premises, analysed the surveys and advised on solutions to all identified problems.Provided support to authorized agents across vast areas of South Africa (B2B).Branch stock levels, annual stock takes, tracing any year on year discrepancies.Exporting stock to the Kenyan branch and filling of orders of non-stock goods to Kenyan customers.Exporting orders to Tanzania.Multi currency calculations.High quality quotations.

Pilanesburg National Park

10/2004 - 9/2007Operations Manager in a 5 hotel resort complex, reporting to the Managing Director.Management and control of the company's reservation system and related sales and administration staff. Implemented a fully automated, computerised booking system replacing the manual booking system, linking various operations.Continuously developed excellent inter-departmental relationships.Management and control of all sales activities – predominantly B2B salesAccount Manager for our client base within the Travel IndustryComplete financial accountability of all activities involving banking, reconciliation and debtors control.Recruitment, management and training of staff.Managed liaison with key commercial partners.12/1998 to 10/2004Most senior member of the management team in the field for this activity based business.At a satellite operation, responsible for year – on – year increase in turnover of 250% over a period of nine months (B2C and B2B sales)Transferred to flagship operation to be Senior Field Manager, with much greater volumes and a larger staff complimentPoint of contact for Tour Operators with clients on multi-million USD stays (B2B sales)All HR functions, recruitment, staff management and trainingManagement liaison with key commercial partners

London, United Kingdom

Experience Gained: Accounting Software ProficiencyCompiled Debtors and Creditors LedgersControl, set-up and maintenance of Due Diligence Data RoomWarehouse stock movement controlSupervisor, Team Leader, Assistant to Manager PositionsFunction Management & Co-ordinationStock Control

Pilanesburg National Park

Co-management of activity based operation in the Pilanesburg National Park Management of the Operations vehicle fleet, finances, activities and customer relations (B2c and B2B sales)Conducting wildlife activities in the form of, inter alia; game drives, hiking trails, Balloon Safaris

Timbavati Private Game Reserve

Trainee Trails Guide, participated in four day trails in Big Five Reserve. Conducted anti-poaching, bush clearing, road establishment, staff management, provisions purchasing for isolated camp.