Alao Margret Email & Phone Number

Lagos, La, Ng

Project Manager(Project Planning, Monitoring, Task Analysis, Project Lifecycle)  Responsible for team management/operational growth, budget and planning including budget approval, policy formulation, performance evaluation and project sign-off. Developing Project reports taking into consideration the Planned Schedule, Actual schedule and Completion percentage to measure the project management performance. Developing, monitoring and managing RAID (Risk, Assumption, Issues and Dependencies) log for multiple projects to measure the impact and severance to support project report.Business Analyst(Requirement planning, Requirement Elicitation, Requirement Analysis, Requirement Lifecycle)  Developing Business Requirement Document (BRD) clearly stating the purpose of the project, ownership of the project, Timeline, Milestones (High level requirements, Detailed/Functional requirements and non-functional requirements) by gathering project data to complete project plans. Producing Entity Relationship Diagrams (ERD) using VISIO to deliver data flow diagrams, process flow diagrams, business process modeling and other process documentation to reach an MVP plan.

 Initiated procedural change management process to improve performance of the department and other business areas including development of workflows. Adopting customer-centric approach to building products and using Scaled Agile Framework to deliver more value, faster. Guiding the delivery of continuous value in a Lean enterprise via Project Increment by being part of the Agile Scrum team. Executing Iterations and Program Increments by leveraging Lean thinking to break Epics into Features and Stories with support of managing Team backlogs. Translates stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams

• Consistently met and surpassed sales quotas while earning continual recognition for top sales performance and customer service.• Utilized superior communication, presentation, and time management skills to achieve maximum sales and the highest level of customer loyalty and referrals.• Developed and achieved outstanding sales results from major accounts while securing optimal contract terms based on keen needs analysis and negotiation talents. • Consistently achieved corporate sales goals through developing strategic and successful business initiatives and effective account relationship management.

• Secured new customers and outperformed sales goals—as well as nurtured beneficial account relationship.• Forged trusting and enduring relationships with customers, executive management, and peers to maximize client retention and satisfaction. • Advertised and promoted the company’s products. Received product orders and co-ordinated supply chain.• Attended to customer complaints and communicated feedback to the supervisor.

• Attended to clients and interacted with customers.• Functioned as the liaison person between the firm and her clients/patrons.• Assisted principal officers in researching and collating materials for publication.• Assisted in organizing public presentations/launching of published materials.• Responsible for invitation and welfare of guests and strategic partners of the firm at public functions.• Responsible for regulatory compliance checklist and compliance procedures.

Master'S Degree, Diplomacy And Strategic Studies

B.A, International Studies And Diplomacy