Alanna Potter Email & Phone Number

Austin, TX, US

Austin, Texas, United States

As part of the Research Team for Review Processing, I am responsible for verifying the identities of reviewers, identifying and reporting fraudulent reviewers and/or reviews, utilizing my expertise in qualitative analysis to identify any patterns of fraudulence and document them, and copy editing reviews for consistency, clarification, grammar, and.

Austin, Texas Metropolitan Area

Claremont, CA

• An efficient Customer Service Representative who worked in a team-based collaborative environment, whose duties consisted of:
• Food preparation, making pizzas (& other menu items), stocking, and sanitation of surfaces,
• Answering phone calls and customer inquiries, taking orders and operating as cashier, and aiding in new employee training,
• Listened and resolved customer dissatisfaction to provide immediate customer support,
• And during slow periods, would take initiative to do store upkeep, maintenance, and restock as necessary to sustain company efficiency.

Pomona, CA

• Undergraduate Research Assistant Experience in which I worked with Dr. Brianne Dávila and a team of research assistants on a project "Exploring the Educational Experiences of Student Parents", in which I:
• Helped organize the team with a collective Google Drive account and created a participant recruitment flyer for the project,
• Aided in the formation of an IRB proposal, in which I took lead on the collaborative Literature Review portion (for IRB approval process),
• Transcribed interviews, coded qualitative data, and did data entry for demographic information on those participants,
• And, lastly, submitted a Poster Proposal and presented (alongside two other assistants from the team) the Poster Presentation for the 89th Annual Pacific Sociological Association Conference in 2018.

Bachelor Of Arts - Ba, Sociology

Activities and Societies: • Recruitment Chair & later, President of Alpha Kappa Delta (AKD), the International Sociology Honors Society •.

Associate Of Arts - Aa, Sociology

After establishing two years of residency (during which I spent volunteering), I attended Chaffey College to begin my higher education..