Alastair Alcaide Email & Phone Number

Heathrow

Heathrow, London, United Kingdom

Heathrow, London, United Kingdom

Heathrow, London, United Kingdom

-Support and ensure the delivery of sales and performance against targets through the effective management of the team and the delivery of excellent customer service -Demonstrate high level of professionalism and commercial awareness -Communicate new procedures and sales promotions to Sales Advisors -Promote and demonstrate excellent product knowledge -Maintain effective display of merchandise as directed by Store Manager -Ensure… Show more -Support and ensure the delivery of sales and performance against targets through the effective management of the team and the delivery of excellent customer service -Demonstrate high level of professionalism and commercial awareness -Communicate new procedures and sales promotions to Sales Advisors -Promote and demonstrate excellent product knowledge -Maintain effective display of merchandise as directed by Store Manager -Ensure high level of house keeping -Awareness of potential security risks, as well as health hazards -Support for management with responsibilities for store opening and closing where necessary -Support the recruitment, induction and ongoing performance of all staff through effective coaching -Act as a role model by maintaining a well-groomed appearance at all times Show less

Heathrow, London, United Kingdom

-Promoted November 2014 within the Contentainment division of Blackjack Promotions – Experiential -Supervisor across all Heathrow Airport terminals during peak seasons within the year e.g, Christmas and Chinese New Year-Supervised a successful Estee Lauder campaign November 2014-Internal consultation for head office in regards to staff, shop floor, consumer trends and sales impacts-Ensured visual merchandising adhered to brand style guides-Within my Supervisor role trained… Show more -Promoted November 2014 within the Contentainment division of Blackjack Promotions – Experiential -Supervisor across all Heathrow Airport terminals during peak seasons within the year e.g, Christmas and Chinese New Year-Supervised a successful Estee Lauder campaign November 2014-Internal consultation for head office in regards to staff, shop floor, consumer trends and sales impacts-Ensured visual merchandising adhered to brand style guides-Within my Supervisor role trained new staff members-Relayed brand expectations to all floor staff-Responsible for completing internal daily sales figures report for Heathrow Airport-Responsible for ensuring all staff have the correct attire respective of the campaign Show less

Heathrow, London, United Kingdom

-Brand Ambassador for various high-end brands:World Duty Free – World of Whiskeys & Contentainment, Gucci, American Express, Dolce & Gabbana, Estee Lauder, Cath Kidston, BlackBerry, Diesel, Folli Follie, Giorgio Armani, Hackett, Hamleys, Havaiana, Hugo Boss, International New York Times, Kurt Geiger, Lalique, Lancome, MCM, Victoria’s Secret-Involved in the high profile opening of Heathrow Terminal 2

Heathrow, London, United Kingdom

-Responsible for stockroom control including organization and management of product, deliveries and loss prevention-Assisted the store Visual Merchandiser with ensuring that the customer journey is engaging as well as high impact-Responsible for the smooth running of Reiss’ customer journey including fitting rooms, tills and customer enquiries-Part of the store which consistently exceeded its projected weekly targets

Heathrow, London, United Kingdom

-Manager of the games section which ranked 1st in sales on numerous occasions versus other stores within its region-In 2010, part of the team which broke the stores projected daily sales record, to which award was received-Responsible for training new staff-Responsible for planning and executing staff action plans for the day-Became direct line of store management in the absence of store manager

Camden, London, United Kingdom

-Working within an art collective developed and managed a gallery space-Visualized then produced bespoke products to be sold within the gallery space e.g, vinyl toys, printed t-shirts and mixed media art

Heathrow, London, United Kingdom

-Spa Front of House duties include first hand contact with clients and ensuring all appointments run smoothly-Cloakroom attendant-Stockroom controller

Bachelor Of Arts (Ba), Theatre: Design For Performance

Central Saint Martins

Gce Advanced Levels, Art, Information Technology, Mathematics (As Level)