Full-time library assistant responsible for public facing customer service interactions, staffing the information desk for more than ten hours a week and answering complex reference questions, processing of on hand cash assets, and involvement with several special projects and outreach

Frequently worked full time and extra hours, over a 40hr per week requirement. At the request of management to provide coverage at over nine different branch locations. Performs bibliographic outreach to elementary and middle school students at R. Roger Rowe school in Rancho Santa Fe, teaching students how to use the library’s digital and physical services. Manages reference desk providing excellent customer service and maintaining daily library operations. Answers reference questions and fulfills customer requests. Supervises library interns, volunteers, and IWs.

Organized and preserved historical and technical case documentation through digital preservation of affiliate materials. Secretarial duties pertaining to daily office operations. Coordinating and scheduling between law professionals. Physically and digitally processed case briefs dating back to the 1970s: conducted assessment and restoration of the physical archive materials, attached updated and enhanced metadata. Over 6,000 cases processed for digitization. Conducted subject and technical research to develop accurate, holistic, and familiar vocabularies to best serve different specialized Austin & Austin teams and external user groups.

Provided reference and research services for USC Law School faculty research projects. Compiled resources for the published secondary sources library guide for the USC Law Library website. Used research and writing skills to aid with law school faculty publications