Albert Lim Email & Phone Number

Manvel, Tx, Us

12000 Aerospace Ave.

Worked on nutanix, azure, veeam, barracuda, dns, certificates, VMware, hyper-v, Windows servers, aws archive, Exagrid, wasabi, and office 365.

Houston, Texas

Houston, Texas Area

Administer Microsoft Exchange, Active Directory, Group Policies, Jabber, Webex, and Servers. Monitor Server space and permissions for day to day operations. Create and run Powershell scripts to create email accounts and assign office 365 licenses. Run Powershell scripts to create Home drives with permissions. Work with Service Now ticketing system. Work with internal and external auditors to create reports for security compliance. Working with SCCM, SCOM, Veeam, Exchange, Group Policies and Active Directory. Perform monthly patching of Microsoft servers and workstations for windows and office patches via SCCM. Perform restore of deleted files and folders with Veeam. Work with Hyper - V servers and maintaining VMs.. Developing knowledge of Nutanix servers as this is for our replacement hardware. Work with Service Desk personnel with issues that they can't resolve.

Houston, Texas Area

Manage small office contracts.

Houston, Texas Area

Manage Coalesce team members to provide direction for working together to unify workstation and server management to one domain. Manage multiple domains in Active directories with group policies in preparation of migration.• Migrate legacy workstations and servers to new domain and unify login ids.• Successfully lead Windows 7 initiative into airports and reservations.• Dotted line managed team to get coalesce team to function as a unit.• Got technology functional units to work with Project management by presenting what was needed and what were the potential road blocks.• Troubleshoot issues that Field Services couldn’t fix.• IT liaison for multiples departments.• Created a working together attitude for the different teams.• Implemented PCI security fixes.• Evaluated new hardware and software• Maintained vendor relationships.

Houston, Texas Area

Manage Desktop Architecture team members to provide direction for the enterprise. Launch numerous processes for achieving SLA. Provide Technical Field Service Engineering support. Rejuvenate End User Engineering department by managing relationship, skill set, and line of communication for team membership, making it a great place to work.• Developed architecture, application implementation plans.• Provide Lead and Direction for Group Policies, Active Directory, and Distributed File System.• Successfully worked on paper reduction initiative to reduce amount of paper used in the environment with HP.Manage Desktop Architecture team members to provide direction for the enterprise. Launch numerous processes for achieving SLA. Provide Technical Field Service Engineering support. Rejuvenate End User Engineering department by managing relationship, skill set, and line of communication for team membership, making it a great place to work.• Developed architecture, application implementation plans.• Provide Lead and Direction for Group Policies, Active Directory, and Distributed File System.• Successfully worked on paper reduction initiative to reduce amount of paper used in the environment with HP.• Provided implementation and support for the airports, corporate, and reservation centers of the latest OS and patching.• IT Liason for multiple departments

Houston, Texas Area

Planned and managed multiple phases of support for corporate headquarters after massive reduction in force. Developed relationship and support processes with other departments and achieved large financial saving for the enterprise during financial hardship by reducing drain on support resources.• Managed (via MSFT group policies) airport and reservation environment to reduce support calls to helpdesk and keep productivity up.• Improved desktop deployments and provided alternatives to slow network solutions.• Responsible for the standardization procurement of intelligent workstations and peripherals.• Centralized Management of look and feel for customer facing sets.• Worked in developing agnostic imaging of multiple Windows OS for the enterprise.• Worked with developers to streamline airline applications and saved company consultant fees.• Built EZR Servers for the Reservation Centers with NT 4.0 and Beta Windows 2000 with Microsoft.

Houston, Texas Area

Team lead and builder with mentoring style to increase team effectiveness within the technology group, staff and users.• Acted as team lead supported staff of 5 technicians for 2000 users at site and brought number of support calls down to single digit• Administer Netware 3.x servers and MS Windows NT3.51 and 4.0 servers. Migrated and administered MS Mail 3.5.

Houston, Texas Area

• Administer Netware 3.x Servers and MS Windows 3.51 and 4.0 Servers.• Administer MS Mail 3.5.• Supported and provided direction to Field Service analysts.

Houston, Texas Area

• In charge of MS Mail 3.5 across the WAN.• Responsible for providing guidance information to hardware analysts.• Responsible for coordinating SSI bankruptcy program.

Houston, Texas Area

• Support and maintain all personal computers and associated peripherals.• Administered and support Netware 3.x and 4.x servers.• Deployed Windows for Workgroups 3.11, Windows NT 3.1, and Windows NT 3.5.• Administered 3Com 3+open LAN manager.• Provide technical consulting to departments requesting information services.• Research and evaluate new technology.• Trouble and install computers and servers.• Provided direction and leadership among Microcomputer Support Analysts.• Evaluated and recommended Antivirus software and strategies.

Houston, Texas Area

Troubleshot and repaired hardware and software issues on PCs, Monitors, and printers. Providing guidance to the hardware repair personnel.

Repaired pcs, servers, monitors, and printers.

Houston, Texas Area

Repaired Printers and monitors down to component level. Repaired PCs.