Albert Masih Email and Phone Number

1) Manage Customer relationship proactively.2) Coordinate with internal resources to resolve issue.3) Follow proper procedures for escalated customer concerns/issues.4) Respond promptly and directly to customer issues and questions over the phone, via email and live chat.5) Inbound / outbound calls.6) Knowledge about prescriptions.

1) Achieve individual sales goals and targets through club membership sales2) Source new members and referrals through lead follow-up and outbound phone calls/emails3) Conduct tours of our facilities and services4) Provide world class customer service to members, guests and visitors5) Participate in club events and promotions6) Maintain a clean and well-organized work area7) Perform additional duties as assigned

1) Customer support2) Inbound / Outbound Calls3) Administrator4) Quality assurance5) Achieving sales target (KPI)6) Leadership 7) Customers query handling8) Team Handling9) Technical knowledge

1) Strategic Planning.2) Management and Office work (kronos, team brief, and keep record of all sales).3) Counselling and mentoring staff.4) Recruiting Staff5) Product knowledge.6) Allocate POS 7) Quality control.8) Formulate Pricing policy.9) KPI.10) Assign responsibilities to team members. 11) Conference calls.12) Professional in footwear and clothing.13) Worked with worldwide big brands such as Nike, Adidas, Adidas original, Puma, Lonsdale, Kappa, Dunlop, Kangol, All star converse, River Island etc.14) Cashing up tills.15) Merchandising.16) Working in all departments (clothing, footwear, swimming and all sports equipment).17) Warehouse.

1) Strategic Planning.2) Assign responsibilities to team members.3) Experience of working on tills. 4) Customers Service.5) Worked with brands such as Nike, Adidas, Adidas original, Champion, Kappa, Lecoq Sport etc6) Working in all departments (clothing, footwear, swimming and all sports equipments).7) Merchandiser 8) Warehouse.9) Make credit cards.10) Volunteer to promote big brand products