Albert Webb Email & Phone Number

New York, New York, United States

Provides comprehensive technical support to staff members at NYC Health + Hospitals involved in the Humanitarian Emergency Response + Relief Center (HERRC), ensuring seamless utilization of systems and optimizing operational efficiency.Managed user profiles, security access, and shared file structures to uphold data integrity and compliance standards, streamlining workflows and enhancing user productivity.Spearheaded the training and implementation of the Salesforce system for HERRC… Show more Provides comprehensive technical support to staff members at NYC Health + Hospitals involved in the Humanitarian Emergency Response + Relief Center (HERRC), ensuring seamless utilization of systems and optimizing operational efficiency.Managed user profiles, security access, and shared file structures to uphold data integrity and compliance standards, streamlining workflows and enhancing user productivity.Spearheaded the training and implementation of the Salesforce system for HERRC staff, facilitating smooth onboarding and empowering users to leverage the platform effectively.Acted as a primary point of contact for staff inquiries, promptly addressing technical issues, providing guidance, and implementing solutions to minimize disruptions in service delivery.Collaborated closely with internal teams to identify system enhancements and workflow improvements, contributing to the overall enhancement of customer experience and operational effectiveness. Show less

New York, New York, United States

Responsible for the installation, maintenance, and operation of audio/visual equipment and systems for small to large-scale corporate events and music festivals.Managed warehouse operations, including organizing equipment, utilizing classification systems to identify equipment needed for each event, and ensuring equipment was safely delivered, retrieved, and stored.Delivered equipment using large box trucks, adhering to safety protocols and ensuring timely and accurate delivery to event… Show more Responsible for the installation, maintenance, and operation of audio/visual equipment and systems for small to large-scale corporate events and music festivals.Managed warehouse operations, including organizing equipment, utilizing classification systems to identify equipment needed for each event, and ensuring equipment was safely delivered, retrieved, and stored.Delivered equipment using large box trucks, adhering to safety protocols and ensuring timely and accurate delivery to event venues.Set up and broke down events, including assembling and disassembling audio/visual equipment, stages, and other event infrastructure, to ensure smooth execution of events. Show less

New York, New York, United States

Led a team of IT technicians in providing essential support to users utilizing the Salesforce platform, particularly during the Covid-19 Vaccination effort. Managed user profiles, security access, and shared file structures, ensuring data integrity and security standards were maintained. Communicated effectively with customers to identify issues, deliver prompt solutions, and initiate corrective actions to restore service and functionality. Created new accounts, reset passwords, and configured… Show more Led a team of IT technicians in providing essential support to users utilizing the Salesforce platform, particularly during the Covid-19 Vaccination effort. Managed user profiles, security access, and shared file structures, ensuring data integrity and security standards were maintained. Communicated effectively with customers to identify issues, deliver prompt solutions, and initiate corrective actions to restore service and functionality. Created new accounts, reset passwords, and configured access to servers and file management software for users, facilitating smooth onboarding and access to essential resources. Show less

New York, New York, United States

Implemented efficient inventory management strategies, overseeing the checking and documentation of essential items such as water, ice, tables, and chairs, ensuring seamless festival operations.Provided comprehensive onsite training to festival staff, equipping them with the necessary skills to execute logistics tasks effectively and efficiently.Led a team of interns, coordinating their efforts to deliver assistance across various areas of the festival grounds and vendors, optimizing… Show more Implemented efficient inventory management strategies, overseeing the checking and documentation of essential items such as water, ice, tables, and chairs, ensuring seamless festival operations.Provided comprehensive onsite training to festival staff, equipping them with the necessary skills to execute logistics tasks effectively and efficiently.Led a team of interns, coordinating their efforts to deliver assistance across various areas of the festival grounds and vendors, optimizing resource allocation and maximizing productivity.Demonstrated proactive problem-solving abilities by identifying and resolving complex issues impacting festival operations, contributing to the overall success and smooth execution of the event. Show less

Brooklyn, New York, United States

Loaded and unloaded delivery vans per shift, ensuring timely and accurate transportation of products to designated locations.Evaluated and reconfigured systems to support customer service and operational goals, optimizing delivery routes and schedules for efficiency.Inspected product load for accuracy and safely transported it to prevent damage or loss during transit.Monitored department performance data to identify and avoid potential risks, proactively addressing issues to… Show more Loaded and unloaded delivery vans per shift, ensuring timely and accurate transportation of products to designated locations.Evaluated and reconfigured systems to support customer service and operational goals, optimizing delivery routes and schedules for efficiency.Inspected product load for accuracy and safely transported it to prevent damage or loss during transit.Monitored department performance data to identify and avoid potential risks, proactively addressing issues to maintain smooth operations.Unloaded cargo from trucks using hand trucks and pallet jacks, adhering to safety protocols and procedures.Contacted customers prior to delivery to confirm and coordinate delivery times, ensuring customer satisfaction and timely delivery of goods. Show less