Albert Espejo Quiñones Email & Phone Number

Barcelona Area, Spain

- Receive and solve customer's queries by telephone or email. - Helpdesk of sales field representatives as his key person in office for day to day requests- Responsible of customer's data (recording, obtain missing information, etc) in the company's CRM (SAP)- Order entry, taking care they are delivered in time, while they are in compliance with the payment policy- Process offers, comercial proposals, customer's discounts and other administrative tasks.- Develop and… Show more - Receive and solve customer's queries by telephone or email. - Helpdesk of sales field representatives as his key person in office for day to day requests- Responsible of customer's data (recording, obtain missing information, etc) in the company's CRM (SAP)- Order entry, taking care they are delivered in time, while they are in compliance with the payment policy- Process offers, comercial proposals, customer's discounts and other administrative tasks.- Develop and manage sales metrics and useful reports to sales team and other departments.- Process quality raports of dental and sanitary material. Show less

Barcelona Area, Spain

Revenue Manager. Analysis, control, planning and monitoring intended to maximize sales revenue:- Sales Controller. Analysis of sales per channel, segment and gender. Reporting- Contract Management. Control of sales partnerships. Product Management.- Store Planner. Planning based on sales goal and optimal mix of services. Forecast- Store Manager. Daily monitoring of sales. Positioning deals on the website and in the newsletterBackoffice. Daily operations related… Show more Revenue Manager. Analysis, control, planning and monitoring intended to maximize sales revenue:- Sales Controller. Analysis of sales per channel, segment and gender. Reporting- Contract Management. Control of sales partnerships. Product Management.- Store Planner. Planning based on sales goal and optimal mix of services. Forecast- Store Manager. Daily monitoring of sales. Positioning deals on the website and in the newsletterBackoffice. Daily operations related to:- Maintenance of corporate sales database (SalesForce). Quality control and standardization of corporate information. - Helpdesk of sales and partner care. Training and support of corporate CRM to sales and partner care teams.- Prospection for new partners. Lead generation, web crawling and first filter of collaboration requests. Show less

L'Hospitalet De Llobregat

- Operations and Customer Service procedures. Definition of the action procedures and training of the team.- Customer Service Controller of Logistics. Mediation between logistics service providers and external customer care. Resolution of querys.- Quality Service Agent of Call Center. Maintenance of standards of customer service and call center agents.

Barcelona Y Alrededores, España

- Administrative support. Data entry into the sales system and the creation of trade references.- Sales support and training. Resolution of issues and incidents in the call center and training on new products to commercial agents.

Graduate, Business Cience

Graduate, Labour And Industrial Relations