Albert Williams Email & Phone Number

New York, United States

As the President & CEO of Sports Eleven05, I am proud to lead the organization behind the iconic HBCUNY Classic, held annually at MetLife Stadium. This event celebrates the spirit and tradition of Historically Black Colleges and Universities (HBCUs) through sports. I am dedicated to promoting excellence, fostering inclusive environments, and amplifying the cultural significance of HBCUs.

Bronx, New York

Privately held ground transportation company specializing in livery, corporate and Non-Emergency Medical Transportation (NEMT).

New York, Ny

Manage IT helpdesk, IT Operations, and Network service delivery groupsResponsible for smooth running of the day-to-day IT operations and support infrastructure at all business center and corporate locations throughout US, Canada and LatAM countries (+500 locations; 2500 staff users; 100,000 clients) all using Regus networking services Lead in-house technical support team of 8 individuals Worked closely with the Global IT support helpdesk (UK based), ensuring SLA's are achieved and issues are resolved quicklyWorked closely with the US IT project management group to ensure smooth handoff of projects into IT operationsWorked closely with the Sourcing group to control costs and select the best vendors with resulted in a realized savings of over $5,000,000.00 over a 3 year period. Assist field sales and operations team members with client escalations, complaints or service issues. Directly involved in dealing direct with "high dollar" clients to assist in resolving their issues resulting in company generating in excess of $10,000,000.00 in 2010 Established strong relationships with Field Operations and Sales management team (RVP's; VP's; Directors) to ensure the business centers operate efficiently

New York, Ny

Administration (remote and onsite) of deployed LAN & WAN infrastructure consisting of 500+ Cisco routers and switchesManage multiple vendor relationships as it relates to network management and systems supportResponsible for security infrastructure for corporate and field network, systems and serversAdministration of Windows NT and Linux Servers Administration of client servers Plan, budget, and implement upgrades to systems as necessaryDirect and utilize technical support personnel to ensure technical issues are identified addressed and corrected Prepare weekly and monthly reports for upper managementEnsure that technology services, methods, and processes are consistent with corporate directives and are within scope of planned business processes Maintain industry knowledge of trends and new technology

New York, Ny

Provided network support and implementation for 300+ business centers, including third level support for 12 IT regional field techniciansInstallation, configuration, and support of Cisco 2600 and 3600 series routers, catalysts 1900 and 3500 switchesActed as network liaison with AT&T, working to resolve network issues and processed routing requestPerformed IOS backup to TFTP server for data recovery purposesPerformed security audits and implementation on Cisco routers and switchesProvided technical support and solutions for HQ Global client base of over 65,000 usersWrote documentation for training and archive purposesMS Exchange 5.5, Windows NT 4.0, and Windows 2000 Server administrationMonitored and managed network using Linux based Net Saint system