* Managed day-to-day operations of the cafe* Trained employees on drinks preparation and proper use of coffee equipment* Maintained updated records of daily, weekly and monthly revenues and expenses* Advised staff on the best ways to resolve issues with clients and deliver excellent customer service* Ensured all cafe areas are clean and tidy* Nurtured friendly relationships with customers to increase loyalty and boost our reputation

* Identifying and respond to the needs of students and educational institutions* Presented your ideas and solutions in an effective way* Follow up on student's admission and other process from the educational institutions.