Alberto T.

Alberto T. Email and Phone Number

IT Support Analyst @ AppleOne Employment Services
glendale, california, united states
Alberto T.'s Location
Los Angeles, California, United States, United States
About Alberto T.

Mastering the industry no matter what it is makes you a valuable resource no matter where you work. This allows you to fully give your 99% effort and to seek for more knowledge as you can never be at 100% since there is always so much to learn. I am a motivated team-player who enjoys challenges and is always ready for them. I am very familiar with the general standards, practices, and expectations of the merchants services, customer service and technical support industry.

Alberto T.'s Current Company Details
AppleOne Employment Services

Appleone Employment Services

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IT Support Analyst
glendale, california, united states
Website:
appleone.com
Employees:
3212
Alberto T. Work Experience Details
  • Appleone Employment Services
    It Helpdesk Analyst
    Appleone Employment Services Aug 2018 - Present
    Greater Los Angeles Area
    View
  • Fonality
    Technical Support Engineer
    Fonality Oct 2015 - Aug 2016
    Culver City, Ca
    Technical support in an inbound call center environment for VOIP services based on PBXTRA and PBXTRA cloud based servers as well as TrixBox servers. General support in how to interface servers and cloud connection with their existing network. Troubleshooting and instructed on how to use web software interface for call tree set up, IVR, Scheduling, adding and registering of HW and SW phones, SIP trunk setup and troubleshooting, Dial Plan set up and troubleshooting, and call reporting.
    View
  • Signature Card Services
    Tech Support Specialist
    Signature Card Services Mar 2006 - Oct 2015
    Call center. Troubleshooting, deployment, RTS, and maintenance to POS terminals. Setting up merchants with Gateways and providing walkthroughs for use on specific brands. Researching POS and Gateway products/vendors to ensure PCI compliance, and support compatibility. Customer service call center inbound and outbound handling accounting aspect of credit card processing as well as handling spanish speakers calls.
    View
  • Act-1
    Customer Service Temp.
    Act-1 Mar 2004 - Sep 2005
    Customer service call center for applications department. Outbound calling Data entry. Database maintenance. Clerical tasks.

Alberto T. Education Details

  • Cei
    Cei
    It
  • Lacc
    Lacc

Frequently Asked Questions about Alberto T.

What company does Alberto T. work for?

Alberto T. works for Appleone Employment Services

What is Alberto T.'s role at the current company?

Alberto T.'s current role is IT Support Analyst.

What schools did Alberto T. attend?

Alberto T. attended Cei, Lacc.

Who are Alberto T.'s colleagues?

Alberto T.'s colleagues are Gloria Calderon, Marissa Mercanti, Sabrina White, Robin Martinez, Heather Mich, Gabriela Castro, Ralda Rizke.

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