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Angeline Fain Email & Phone Number

Auditor and Customer Support Representative at International Board of Credentialing and Continuing Education Standards (IBCCES)
Location: Calabarzon, Philippines 4 work roles
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Current company
International Board of Credentialing and Continuing Education Standards (IBCCES)
Role
Auditor and Customer Support Representative
Location
Calabarzon, Philippines
Company size
30 employees

Who is Angeline Fain? Overview

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Quick answer

Angeline Fain is listed as Auditor and Customer Support Representative at International Board of Credentialing and Continuing Education Standards (IBCCES), a with 30 employees, based in Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Angeline Fain.

Angeline Fain previously worked as Customer Service Representative at Amazon and Technical Support Specialist at Alorica.

Company email context

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International Board of Credentialing and Continuing Education Standards (IBCCES)

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Profile bio

About Angeline Fain

A highly motivated professional with extensive technical and customer experience. Bringing 4 years in technical and customer service industry. I'm a highly organized, self-driven individual and passionate about developing my career and learning skills to new product/platforms with continued growth both personally and professionally.My experience in a high -pressured environment has taught me to be resilient, flexible, and to be resourceful. I am hardworking, a good listener, a fast learner, and adaptable to meet my employer's time zone.I value my client's trust and commit myself to any job, taking my full responsibility in completing projects on time.My focus is on helping you with the things you don't have time to do so that your focus can be on building your business! And I'm always learning - if I don't have the specific skill you need today, you can be sure I'll be ready to learn quickly efficiently so you can hire me tomorrow.

Current workplace

Angeline Fain's current company

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International Board of Credentialing and Continuing Education Standards (IBCCES)
International Board Of Credentialing And Continuing Education Standards (Ibcces)
Auditor and Customer Support Representative
jacksonville, florida, united states
Website
ibcces.org
Employees
30
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4 roles

Angeline Fain work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Amazon

Philippines

-Assisted customers in order-placing and order-tracking -Manages customer accounts upon a fraudulent report-Assist customer for email password reset-Explain unwanted charges on the account-Coordinate with Amazon third party seller for any order concerns-Assist for Customer's Account update-Report any suspicious activity on customer's account-Do customer follow up call if needed-Escalate repeated issues-Manage customer's mode of payments-Process refund/replacement if need-Activate/Deactivate customer subscription-Coordinates with the bank to report missing funds on customers' account -Manages customer accounts upon a fraudulent report -Coordinate with the other department for further assistance if needed

May 2019 - Jul 2020

Technical Support Specialist

Alorica

Philippines

-Assisted customers in adding subscription or plan on their account-Troubleshoot internet, VoIP and cable issue-Create ticket for technician dispatch-Manages customer accounts upon a fraudulent report-Assist customer for email password reset-Explain unwanted charges on the account-Coordinate with technician for a dispatch visit-Assist for Customer's Account update-Report any suspicious activity on customer's account-Do customer follow up call if needed-Escalate repeated issues-Manage customer's mode of payments-Process refund/replacement if need-Activate/Deactivate customer subscription-Coordinate with the other department for further assistance if needed

Feb 2017 - Feb 2019

Technical Support Specialist (Frontier Telecommunication)

Teleperformance

Philippines

-Assisted customers in adding subscription or plan on their account-Troubleshoot internet, VoIP and cable issue-Create ticket for technician dispatch-Manages customer accounts upon a fraudulent report-Assist customer for email password reset-Explain unwanted charges on the account-Coordinate with technician for a dispatch visit-Assist for Customer's Account update-Report any suspicious activity on customer's account-Do customer follow up call if needed-Escalate repeated issues-Manage customer's mode of payments-Process refund/replacement if need-Activate/Deactivate customer subscription-Coordinate with the other department for further assistance if needed

Feb 2016 - Oct 2016
Team & coworkers

Colleagues at International Board of Credentialing and Continuing Education Standards (IBCCES)

Other employees you can reach at ibcces.org. View company contacts for 30 employees →

TM Tatiana Mukhina Arce Tatiana Mukhina Arce Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Dubai, United Arab Emirates View → BR Bianca Raubenheimer Bianca Raubenheimer Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Dubai, United Arab Emirates View → OT Olga Tsoi Olga Tsoi Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Dubai, United Arab Emirates View → DT Dr. Tiffany Bannworth Dr. Tiffany Bannworth Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Cape Coral Metropolitan Area, United States View → MP Matthew Peterson Matthew Peterson Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Jacksonville, Florida, United States View → AM Anne Maranan Anne Maranan Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Jacksonville, Florida, United States View → HS Hannah Solis Hannah Solis Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Sorsogon City, Bicol Region, Philippines View → TR T R T R Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)United States View → JW Jill Worley Jill Worley Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Metro Jacksonville, United States View → NR Naomi Ruth L. Naomi Ruth L. Colleague at International Board Of Credentialing And Continuing Education Standards (Ibcces)Calabarzon, Philippines View →
FAQ

Frequently asked questions about Angeline Fain

Quick answers generated from the profile data available on this page.

What company does Angeline Fain work for?

Angeline Fain works for International Board of Credentialing and Continuing Education Standards (IBCCES).

What is Angeline Fain's role at International Board of Credentialing and Continuing Education Standards (IBCCES)?

Angeline Fain is listed as Auditor and Customer Support Representative at International Board of Credentialing and Continuing Education Standards (IBCCES).

Where is Angeline Fain based?

Angeline Fain is based in Calabarzon, Philippines while working with International Board of Credentialing and Continuing Education Standards (IBCCES).

What companies has Angeline Fain worked for?

Angeline Fain has worked for International Board Of Credentialing And Continuing Education Standards (Ibcces), Amazon, Alorica, and Teleperformance.

Who are Angeline Fain's colleagues at International Board of Credentialing and Continuing Education Standards (IBCCES)?

Angeline Fain's colleagues at International Board of Credentialing and Continuing Education Standards (IBCCES) include Tatiana Mukhina Arce, Bianca Raubenheimer, Olga Tsoi, Dr. Tiffany Bannworth, and Matthew Peterson.

How can I contact Angeline Fain?

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