Alden Garcia Email & Phone Number

San Mateo, Ca, Us

San Mateo, Ca, Us

San Francisco Bay Area

All the responsibilities of Vehicle Operator II as well as:Zoox Planner Driver Algorithm, Perception and Prediction Testing - Executing high priority missions with experimental resources.- Providing detailed feedback for a variety of closed course and public road missions. - Maintaining communication with product developers and multiple levels of management .

San Francisco Bay Area

All responsibilites of VO1 as well as:- Instruct new hires on operational, software, and vehicle procedures.- Conduct in vehicle operator tests and reviews for new information or procedures.- Teach mission related classroom sessions.

San Francisco Bay Area

Support missions through a wide variety of roles in and out of vehicles. Provide accurate written and oral feedback to engineering teams. Support vehicle maintenance and logistics.- Conduct basic software operation tasks.- Provide logistical support for the movement and storage of vehicles and equipment. Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. - Assist with paperwork and documentation related to vehicle readiness.

Tukwila, Wa

Additional Information with promotion:- Directed a team of technical consultants in trainings, scheduling, performance reviews, and day-to-day operations.

Tukwila, Wa

Delivered Asurion’s award-winning personalized customer resolution experience in multiple Sprint Service & Repair locations. Performed diagnostics services, mechanical repair, system maintenance and recovery to in-store customers while creating an exceptional customer experience. - Resolved equipment issues related to phones, tablets, and other electronic consumer devices by determining the most effective repair methods. - Attained top scores in monthly team objectives such as customer service scores, service plan sales, and repair metrics.

Tukwila, Wa

Produced unique and personalized solutions for Comcast Xfinity customers in retail locations. Responsible for assisting customers in sales and service solutions including technical support of cable equipment, perform monthly bill reviews, processing payments, scheduling installation, and in-home service appointments. - Attained top results by meeting and exceeding monthly sales quota while creating a superior customer experience in a friendly and welcoming environment. - Catered personalized product and service demonstrations to illustrate how improved technology simplified customer home usage. - Trained and on-boarded new hires to company while advising on sales and service techniques.

Tukwila, Wa

Additional information with promotion:- Trained team of technical consultants in reducing repair time, sales techniques, and implementing new company procedures.

Tacoma, Wa / Seattle, Wa / Shoreline, Wa

- Delivered exceptional repair services, diagnosing mechanical, hardware, software and system failures at various Sprint locations. - Streamlined store operations with management team. - Achieved top individual and team results in customer service scores, accessory sales, and repair metrics.- Accomplished Champions Club for Best Overall Technical Consultant 5 tiimes.

Bellingham, Wa

Delivered high levels of customer service to walk-in customers are retail locations. With product expertise and advanced selling skills, sales consultants help customers through purchasing decisions, activation process, product education, and plan services to find the best wireless combination to fit the customers needs and wants. - Achieved sales goals and service performances.

Greater Seattle Area

Delivered outstanding customer service and technical support to Wave and Astound Broadband customers remotely. - Effectively troubleshooted with customers via telephone and email correspondence regarding cable television, broadband internet connectivity, and VoIP systems. - Fielded incoming customer phone calls in resolving in technical and billing issues.

Blaine, Wa

Supervised day-to-day front desk operations such as general office duties, reservations, escalations, and trainings. Enhanced communications between resort departments to ensure high level guest experience. - Improved operations by implementing new hotel procedures and streamlining general office duties.- Operated as Front Office Manager for resort if FOM was not on duty.

Bellingham, Wa

Delivered in-depth product knowledge to walk-in customers in the retail store. Using sales skills to sell products and accessories to achieve monthly and daily quotas and goals. Responsibilities included retail store inventory count and in-house cleaning duties.

Information Technology

Engineer'S Degree

Activities and Societies: Associated Students Ethnic Student Center, Filipino American Student Association

High School Diploma

Activities and Societies: Associated Student Body Executive Board, Varsity Sports Captain, Cispus Leadership Camp