Aldo Martinez Email and Phone Number
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Aldo Martinez personal email
Aldo Martinez is a Enterprise CSM | LogicMonitor: Hybrid Observability Powered by AI at LogicMonitor. He possess expertise in public speaking, teamwork, time management, conflict management, team leadership and 7 more skills. He is proficient in French.
Logicmonitor
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Enterprise Customer Success ManagerLogicmonitor Jan 2022 - PresentAustin, Texas, United StatesLogicMonitor connects, correlates, and enriches observability data to help unify fractured IT into a single view that enables teams to deliver efficiency, insights, and value from the infrastructure to the digital experience. We leverage AI to provide unprecedented context to business-critical services that are the foundation for growth and innovation in a hybrid world. For more information, visit www.logicmonitor.com.
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Customer Success Manager IiiLogicmonitor Jan 2021 - Jan 2022Austin, Texas, United States
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Team Lead - Client Success Emerging Markets (Mexico)Indeed.Com Oct 2019 - Jan 2021Austin, Texas Area- Supervise a team of 6 individual contributors across two sub-divisions of our Client Success (CS) department - Manage our market's largest enterprise-level accounts (e.g., Walmart, Telvista, American Express, AT&T)- Develop product trainings and product collateral that is distributed to both our CS team and our MX sales division -
Epecialista De Cuenta / Dedicated Cs Specialist - MexicoIndeed.Com Nov 2018 - Oct 2019Austin, Texas AreaUsing Indeed product expertise and campaign analysis to drive strong, sustained growth in emerging Mexico market.Work with numerous national brands to expand market presence in not only Mexico but other LATAM markets as well. Proudly serving as a market expert for a growing division that is helping transform how MX companies find their next hire.
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Dedicated Client Success SpecialistIndeed.Com Dec 2017 - Nov 2018Austin, Texas Area• Managed book of business equaling over $600,000 in revenue monthly• Led efforts to continue to grow out our MX Client Success division
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Shared Client Success SpecialistIndeed.Com Jan 2017 - Dec 2017Austin, Texas Area• Built relationships and strategized with account executives to ensure optimum performance for clients• Effectively managed high workload while simultaneously mentoring an intern and assisting in ramping up 6 new hires throughout tenure in role• Consistently used problem solving to resolve client issues and ensure they have great experiences• Effective at using multi-channel communication and using advanced soft skills to discuss issues with clients• Awarded quality captain twice, within one quarter, for consistent and high-quality service given to our clients• Thoroughly investigated and handled complex issues with an eye for exceeding client expectations• Proactively recognized the need for our Mexico sales team to have dedicated client services support
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Account Based Marketing InternNational Instruments May 2016 - Aug 2016Austin, Texas Area• Designed, organized, and presented in-depth research of key clients to global account owners• Research project reports led to 3 new market opportunities that equaled $500,000 in potential new business• Administrated and facilitated multiple private events for corporate showcase (NI Week) with key customers• Created engaging collateral for sales enablement of field sales engineers and account ownersProjects included: - Research - Content Creation and Visit Generation- Event Management- Project Management- Creating Collateral for Account Targeting -
Lead CallerRuffalo Noel Levitz Sep 2015 - May 2016As a Lead Caller at UTalk I had the incredible opportunity to reach out to a wide variety of UT alumni and the chance to mentor new callers through challenges they encounter on the job. At UTalk I cold called UT alumni to garner support through generous donations. With every call being an entirely new scenario, I managed to learn to become comfortable with handling objections and providing counterpoints in order to convince potential donors to pledge. This opportunity allowed me to sharpen my persuasive skills and provided me with ample opportunities to use my interpersonal skills to achieve successful calls that lead to donations. - Raised approximately $10,000 in alumni donations- Helped mentor over a dozen new callers - Successfully pushed through rejection to garner individual contributions and foster alumni relations -
Library AssistantThe University Of Texas At Austin Sep 2014 - May 2015I served as the clerk at the classics library in this work-study position. Main task was to maintain and organize the library stacks. -
ServerPappas Restaurants, Inc. Mar 2014 - Aug 2014Server for Pappas Seafood House, which takes pride in its high-quality food and professional service. Reacted to numerous scenarios in order to effectively manage guests’ requests and attitudes. Focused heavily on balancing tasks successfully so as to provide great guest experiences. - Developed a keen focus on anticipating guests' needs and was awarded “Most Guest Driven” -
BaristaStarbucks Sep 2012 - Feb 2014Kingwood, TxWorld Renown Coffee CompanyAs a Barista I gained extensive customer service experience. Being able to keep up with the fast paced flow of the business was a necessity and team communication bolstered my teamwork abilities. -
On Site AssistantTriad Measurement & Equipment, Inc. Jun 2012 - Aug 2012New Caney, TxTriad Measurement & Equipment, Inc. is a business that specializes in designing and welding custom pipes for a wide variety of clients.While working for Triad I was assigned several tasks that varied from property maintenance, supervising removal of hazardous materials, and running office errands.
Aldo Martinez Skills
Aldo Martinez Education Details
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Bachelor Of Business Administration (Bba)
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3.85
Frequently Asked Questions about Aldo Martinez
What company does Aldo Martinez work for?
Aldo Martinez works for Logicmonitor
What is Aldo Martinez's role at the current company?
Aldo Martinez's current role is Enterprise CSM | LogicMonitor: Hybrid Observability Powered by AI.
What is Aldo Martinez's email address?
Aldo Martinez's email address is al****@****eed.com
What schools did Aldo Martinez attend?
Aldo Martinez attended The University Of Texas At Austin, Lone Star College.
What are some of Aldo Martinez's interests?
Aldo Martinez has interest in Poverty Alleviation, Environment, Education.
What skills is Aldo Martinez known for?
Aldo Martinez has skills like Public Speaking, Teamwork, Time Management, Conflict Management, Team Leadership, Microsoft Office, Social Media, Problem Solving, Decision Making, Social Networking, Soft Skills, Adaptation.
Who are Aldo Martinez's colleagues?
Aldo Martinez's colleagues are Viresh Gupta, Amit Wadkar, Berto L., Jared S., Amrita Patjoshi, Elaine T., Seth Souza.
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Aldo Martinez
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Aldo Martinez
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