I have a passion for collaborating with teams to achieve success by delivering exceptional service and surpassing client expectations. I am excited to work with Sparq and its clients to drive success and ensure that their needs are met with the utmost care and professionalism.

As an Executive Assistant, I undertook multifaceted responsibilities, transcending traditional administrative roles. My tenure involved spearheading innovative startup initiatives and consulting projects, showcasing adaptability in fast-paced settings.Key Contributions:• Directed remote teams comprising videographers, editors, and graphic designers, ensuring cohesive collaboration and project fulfillment.• Cultivated and managed client relationships across diverse business… Show more As an Executive Assistant, I undertook multifaceted responsibilities, transcending traditional administrative roles. My tenure involved spearheading innovative startup initiatives and consulting projects, showcasing adaptability in fast-paced settings.Key Contributions:• Directed remote teams comprising videographers, editors, and graphic designers, ensuring cohesive collaboration and project fulfillment.• Cultivated and managed client relationships across diverse business sectors, surpassing expectations and delivering tailored solutions.• Organized and optimized CRM databases for targeted outreach, orchestrating email newsletters to foster client engagement.• Coordinated workshops and speaking engagements, managing all facets of event planning from inception to delivery.• Crafted impactful presentations, overseeing freelance designers as needed to bolster key business ventures.• Nurtured social media presence and online communities, amplifying brand visibility and driving engagement.• Supervised podcast projects end-to-end, encompassing talent coordination, studio production, editing, distribution, and promotion.• Provided comprehensive executive support to the CEO, ensuring seamless email, calendar, and travel management. Show less

Designed a new organizational structure forming business units and defining staffing needs. Wrote job descriptions for director, lead, and front-line staffing. Directed hiring procedures for all roles.Increased revenue by 140% between 2018 and 2020 by bringing a new focus to hospitality, tourism, and fundraising.Brought stalled distillery project to life serving as project manager and decreasing start-up costs by $200k. Worked with grant-makers to achieve an 86% increase in funding… Show more Designed a new organizational structure forming business units and defining staffing needs. Wrote job descriptions for director, lead, and front-line staffing. Directed hiring procedures for all roles.Increased revenue by 140% between 2018 and 2020 by bringing a new focus to hospitality, tourism, and fundraising.Brought stalled distillery project to life serving as project manager and decreasing start-up costs by $200k. Worked with grant-makers to achieve an 86% increase in funding for advertising. Event Planning for fundraisers, industry mixers, exhibition openings, and conferences from concept to launch.Media buying for radio, billboards, and marketing publications.Developed social networking presence and oversaw social media content marketing plan.Wrote and distributed press releases for museum fundraisers, special events, and community news.Team leadership for historic event venues, sales of wedding packages, scheduling and motivating staff, and designing marketing materials.Prepared monthly reports for the CEO on venue sales, internal events, website analytics, staff needs, budget reporting, and collaborations with outside agencies.Problem solved for facilities management of 200-year-old historic site of 19 buildings over 30 acres. Show less

Senior Manager for key clients, foundations, and high-profile events.• Media buying for radio, billboards, and tourism opportunities.• Management of historic wedding venues, including sales, staffing, and marketing.• Promotion via destination marketing, social media, and press releases.• Represented museum at local and national conferences.• Project management of organization-wide initiatives using OKRs.• Updated employee handbook and HR compliance tracking.•… Show more Senior Manager for key clients, foundations, and high-profile events.• Media buying for radio, billboards, and tourism opportunities.• Management of historic wedding venues, including sales, staffing, and marketing.• Promotion via destination marketing, social media, and press releases.• Represented museum at local and national conferences.• Project management of organization-wide initiatives using OKRs.• Updated employee handbook and HR compliance tracking.• Processed payroll and managed time off.Skills: Interpersonal, Email Management, Calendaring, Account Management, Customer Service, Process Improvement, Supervision, Customer Relationship Management, Office Administration, Logistics, Employee Training, People Management, Problem Solving, Executive Support. Show less

This role focused on customer service leadership for a national vehicle service contract company. My primary focus was the deescalation of difficult customer and sales partner situations. While acting as department lead I mentored team members and worked in collaboration with the accounting and legal departments. In depth knowledge of contract terms and conditions for each state along with knowledge of individual sales partner relationships was key to success in this role.In addition to… Show more This role focused on customer service leadership for a national vehicle service contract company. My primary focus was the deescalation of difficult customer and sales partner situations. While acting as department lead I mentored team members and worked in collaboration with the accounting and legal departments. In depth knowledge of contract terms and conditions for each state along with knowledge of individual sales partner relationships was key to success in this role.In addition to those duties I also reviewed new contract proofs for errors and created content for the company website including SEO blog articles and content marketing blogs. Show less