Alec Taylor Email & Phone Number

Kent, Wa, Us

Seattle, Washington, United States

- Spearhead product development and account management efforts for Starbucks EMEA and US Roastery as well as Disney Global Tabletop Products sold both in the parks and online.- Establish and nurture successful business partnerships, contributing to notable sales and margin growth.- Lead the entire product development process, from conceptualization to order fulfillment, ensuring customer satisfaction and compliance with specifications.- Curate seasonal product assortments for Starbucks and Disney, collaborating with cross-functional teams internally and externally to deliver innovative merchandise programs.- Manage all aspects of sampling from initial development to top of production samples, including collating changes and feedback for revisions, shipping samples to Starbucks and Disney for approval, and documenting control sample spec.- Communicate effectively with internal and external stakeholders utilizing Asana, Google Suite, Excel, and MS Office Products, , ensuring seamless coordination and troubleshooting to meet critical project timelines.- Operate independently in a fast-paced environment with a high attention to detail, excellent interpersonal skills, and strong negotiation abilities.

Lynnwood, Washington

Primary internal product specialist and presenter, assistant product line manager, and lead dealer services contact for North American customers, duties included:- Acting as the voice of the customer in product development meetings to ensure their needs are being met- Assisting in the creation of user personae for targeted product development- Writing market requirement documents/design briefs to spur new product creation to fill under-served market needs while maintaining margin requirements- Working with engineering and product development teams to provide actionable insights from qualitative and quantitative consumer feedback data for new item creation and legacy product improvements- Presenting the features of new products and special pricing programs to the public and sales rep force- Being the lead point of contact for over 1000 wholesale customers across the US and Canada- Data verification for an ERP transition from Microsoft GP to Apprise- Wholesale order entry and tracking, pricing and sales program maintenance, and continued new account setup and vetting in our ERP systems

Lynnwood, Washington, United States

Primary point of contact for wholesaler and sales reps for the Eastern US, duties included:- New account creation and vetting- Troubleshooting issues and finding solutions for customers experiencing difficulty with our products or processes- De-Escalating customer and dealer complaints- Training new hires in company processes and product offerings- Presenting new products at trade shows

Lynnwood, Washington, United States

Company point of contact for end consumers and wholesale dealers, duties included:- Answering phone calls and emails from customers and dealers- Order entry and tracking in our Great Plains ERP system- Communicating with wholesale customers about their purchas order statuses and timing

Woodinville

Shift lead and keyholder for in-store pet hotel and daycare, duties included:- Directing the activities and tasks of staff associates to ensure that every animal in our care (215 max) is being correctly and compassionately cared for- Training new hires to safely work in the facility, including emergency response protocols and stabilizing an active playroom with up to 17 dogs- Giving medications and feedings for boarded pets and monitoring their stress levels- Maintaining Touchpoint database of clients and their pets- Facility tours and service descriptions and presentations for pet parents- Co-Captain of the store safety committee, disseminating new safety procedures, performing emergency system checks and updates as needed

Lynnwood, Wa

Pick crew member and team lead for bakery department, duties included:- Training new hires in picking and meeting pick speed and quality goals- Picking and packing product for business delivery- Utilizing Costco's internal inventory systems for product counts and location to meet items per hour standards- Participating in quarterly inventory counts and recounts

Bothell, Wa

USA Archery certified instructor with over 15 years of experience, creating a new lesson and summer camp offerings at ELS. Specific duties included:- Writing curriculum and lesson plans for summer camps- Running said summer camps- Teaching traditional archery basics to children, teens, and adults of all skill levels with key focus on proper form and shooting posture and moving on to shooting games as their skill levels progressed- Maintaining and stocking ELS archery ranges

Bothell, Wa

Barn staff and volunteer coordinator for 17-acre equine and farm facility with over 60 animals, specific duties included:- Networking performances and building activities for fundraising events- Managing and directing volunteer teams- Assisting with riding lessons and birthday parties- General horse and farm animal care, feeding, and cleaning

Bellevue, Wa

Keyholder on a small team running a specialty retail store, duties included:- Opening and closing the store- Sales tracking and stock planning- Assisting customers find the best product fit for their usage needs and budget- Receiving, processing, and shelving new stock- Building custom engraving and repair orders for customers- Comparing and contrasting benefits and drawbacks of product line offerings from over 30 brands- Teaching basics of knife and tool form and function through the ages

Bellevue, Wa

Customer service and sales representative at the Eddie Bauer flagship store, duties included:- Stocking floor and organizing back room- Building outfits with customers to match their style and functional needs- Describing and demonstrating technical capabilities of specialty clothing lines- Ringing up customers in Eddie Bauer's custom POS system- Assisting with online orders as needed