Alec Leidy Email & Phone Number

Reading, Pa, Us

Philadelphia, Pennsylvania, United States

- Assist in implementing new Suitable Pathway and Organization programs by collaborating with a Success Team Manager and university program administrators.- Ensure partners are meeting set goals and desired outcomes determined during implementation.- Consult with partners on strategy, product, and program improvement. - Guide partners through the utilization of best practices, and determination of methods to increase student engagement.- Build partner programs in Suitable Pathways to reflect the needs of academic and non-academic collegiate units across the United States.- Maintain partner details, track projects, and collaborate with the Success Team utilizing Asana.- Conduct client training sessions to provide a general overview of the product's functionality.- Maintain user mastery of all Suitable products.

- Trained 200+ undergraduate and graduate student staff to properly utilize department software including The Housing Director, to identify and set quality personal and professional goals, and methods to increase self-accountability. - Coached and led 14 Resident Directors in the areas of residence life, housing, and dining processes, served as a personal and academic resource, and provided formal Learning and Development opportunities. Directly supervised 2 RDs by tracking their deadlines, helping them determine and achieve goals, and managing high-level crisis situations.- Responded to and provided creative solutions to campus crisis situations. Participated in a weekly 24/7 on-call rotation to support our Resident Director staff as they responded to campus crises relating to physical/mental health, drug and alcohol use, facilities emergencies, violations of law, etc.- Oversaw Kutztown University’s 2-Year Live-On requirement and exceptions process. Oversaw the Financial Hardship Residence Exception committee.- Acted as the department administrator for all housing and dining related software such as The Housing Director (THD) housing and dining software, SMS security access manager, and BlackBoard transaction system.- Facilitated the sales, reporting, and overall management of all university dining plans generating $6.3 million in revenue. Increased 2022-2023 meal plan sales by 12% over 2021-2022 sales with no increase in campus occupancy. Increased meal plan sales for 2023-2024 another 9%.- Coordinated all facets of break-period housing assignments, fall semester opening procedures, and spring semester closing procedures including the set up and utilization of THD Room Condition Reports (RCRs).

Dixon Hall

- Oversaw an 850-resident suite-style residence hall consisting of freshman, sophomore, junior, and senior students.- Recruited, hired, and supervised 11 Community Assistants, 12 Desk Receptionists, a Mail Clerk and an Assistant Resident Director. Had the highest residence hall staff retention rate for 2020-2021 as we faced the COVID-19 pandemic.- Held bi-weekly 1-on-1s with Community Assistants to ensure job duties/goals were being met, programs were well developed and met standards set by the programming model, and coached them through difficult interactions.- Issued staff discipline following a staff discipline model. Followed up to ensure learning objectives were met.- Participated in an on-call duty rotation to assess and respond to crisis situations as well as enforce university policy. Connect students to resources such as emergency counseling, EMS, Police services, etc. based on need.- Wrote Incident, Student of Concern, and Bias Incident reports to accurately document student misconduct, physical or mental health emergencies, or instances of bias or discrimination for the Office of Student Conduct and Residence Life.- Scheduled and held Preliminary Briefings with students accused of violating university policy. Explained the student conduct process, gathered additional student information, and assigned sanctions via Maxient Conduct Manager.- Resolved conflict involving parents, students, and staff via phone, email, or in person while providing premier customer service. Mediated high-level roommate conflicts and issues that arose between staff members.- Facilitated and administered after-hours department events and programs designed to increase student retention and college experience satisfaction.

- Set up electronic Room Condition Reporting (RCR) inspection system in The Housing Director software (THD).- Collaborated with THD Software Developers and Customer Success Managers to quickly respond to and resolve software issues, as well as provide input for future developments within the software.- Assisted Associate Director of Housing and Dining Services in initial set-up and management of MyCollegeRoomie roommate matching software for campus use. - Performed initial set-up and implementation of THD select-by-floorplan room selection interface.- Wrote and updated Standard Operating Practices (SOPs) and Standard Operating Guidelines (SOGs) for existing and new departmental procedures.- Administered the annual dining satisfaction survey and created a summary report for the Director of Housing and Dining Services and University President.- Performed student outreach via phone and email to communicate housing and dining assignment status updates.- Participated in emergency pandemic closing of residence halls. Adapted RCR system and created reports to facilitate emergency pandemic residence hall closure.

Reading, Pennsylvania

- Scheduled and facilitated inspections of water treatment facilities and businesses.- Addressed complaints from individuals, water operators, businesses, etc. in a positive manner.- Maintained working knowledge of DEP and EPA drinking water quality regulations. Enforced drinking water quality compliance standards for businesses and water producers.- Entered raw data and performed compliance operations using PADWIS data software.- Acted as the liaison between water operators, businesses, and state regulators within Lancaster County.

Malvern, Pa

- Monitored cleanroom laboratories for living contaminants using agar plates and air sampling equipment.- Read agar plate results from environmental monitoring events. Entered environmental data and performed trend analysis with NOVA EM data software.- Prepared unidentified organisms onto agar plates to isolate organisms for later identification.- Preformed duties while complying with strict cGMP (Current Good Manufacturing Practices) regulations and proper aseptic technique as defined in SOPs. - Wrote and edited SOPs related to the cleanroom laboratory spaces and aseptic technique.- Documented all deviations from standard operating procedure for regulatory purposes and collaborated with Quality Assurance to properly report details to Manufacturing.- Trained new hires, vendors, and clients on proper aseptic gowning technique and personnel flow in the cleanrooms.

Kutztown, Pa

Master'S Degree, Student Affairs In Higher Education

Bachelor'S Degree, Environmental Biology