Alec Reitzel, Mba Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Austin, Texas, United States

• Managed the entire new business underwriting process from start to finish. Assessed the risk of groups to then determine appropriate pricing. Cross functional collaboration with Sales, Engineering, Customer Success and.
• Implemented pricing strategies that led to 50% more new business quotes within the first 3 months.Spearheaded the charge to reduce final quote turnaround time from several business days to 1 hour within first 6 months.
• Managed as many as 10 contractors who assisted in the underwriting process.
• Designed and maintained reports using tools like Salesforce, Excel and Tableau, which streamlined data visualization and improved data-driven decision making.
• Created and led all onboarding and training for Sales team members via Workramp LMS.
• Implemented and refined a comprehensive sales discounting program that increased sales volume by 50% within the first year.

Austin, Texas, United States

Charleston, South Carolina Area

• Supported a high-performing sales operations team, providing strategic guidance and assistance to a sales force of 50+ account executives across all channels while also developing and implementing sales processes and.
• Orchestrated the end-to-end sales operations processes, resulting in the successful closure of deals totaling more than $25 million in revenue.
• Created and led the training for all new hire Account Executives which led to a 10% increase in productivity and a 15% increase in the number of qualified leads.
• Performed regular data audits on all closed deals to ensure accuracy.
• Managed and executed a comprehensive Salesforce cleanup and maintenance project, resulting in a 40% reduction in data redundancy and improved data accuracy.
• Played a pivotal role in fulfilling ad hoc projects for both the sales and customer success teams, ensuring prompt and accurate delivery.

Charleston, South Carolina Area

• Collaborated and supported a team of Client Executives to develop and implement customer retention strategies, resulting in a notable increase in customer satisfaction and loyalty for a client portfolio of over 500.
• Exceeded 80% annual renewal rate through the identification of creative ways the SaaS platform could solve customers problems.
• Maintained the organization’s CRM system, ensuring data accuracy, consistency, and system functionality.
• Provided exceptional direct support to the company’s three largest customers; identified areas for improvement, offered tailored recommendations, and ensured a seamless and value-driven experience.
• Created Quarterly Business Review (QBR) decks to provide customers with a comprehensive overview of their product usage, performance metrics, and upsell opportunities.

Hickory, North Carolina, United States

• Served as the primary point of contact for all sales support and administrative needs, reporting directly to the US Sales Manager of a dynamic furniture and design company. Managed the sales support process, from order.
• Supported the entire customer base and a team of 20 sales managers worldwide.
• Played a pivotal role in contributing to the company’s success, helping it achieve over $3.2 million in sales revenue during my time there.
• Managed all aspects of event planning, including scheduling, vendor coordination, and on-site management for Las Vegas and High Point Market Shows which generated $2 million in revenue.
• Supervised a team of interns, effectively delegating tasks and responsibilities to maximize productivity and contribute to the company’s goals.

Florence, Italy Metropolitan Area

• Selectively chosen from an international hiring process to represent the tour company to abroad students.
• Used in-person, emailing and social media selling techniques to promote weekend trips around Europe.
• Sold trips totaling 20,000€ in under two months & exceeded monthly sales quotas by over 20%.
• Organized and planned rooming, lodging and transportation for each assigned trip to guide.
• Responsible for leading tour groups of 500+ students around destinations, ensuring safety and providing a great trip.

Hickory/Lenoir, North Carolina Area

• Created a new role to assist the Head Men’s and Women’s Swimming Coach for Lenoir-Rhyne University.
• Managed day-to-day practice activities as well as the coordination of travel, lodging and meals for the teams.
• Responsible for the recruiting database for upwards of 500 athletes coming out of high school, coordinating the recruiting visits for students interested in Lenoir Rhyne University and all other related administrative.

Florence, Italy Metropolitan Area

• Interfaced with customers and assisted guests by providing suggestions on trip itineraries and activities throughout the city of Florence.
• Collaborated with the reservations department to input and make reservations for individuals as well as large groups via the hotel’s online database.

• Acted as an administrative assistant to the department for all middle and high school business related activities.
• Achieved an 80% completion rate on follow up surveys for post grads for the entire county.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.8

Activities and Societies: Created the role as the Graduate Assistant to the Head Coach of the Men's and Women's Swimming Teams.Gained a.

Business Management, Business Administration And Management, General, 3.7

Activities and Societies: Member of the inaugural Men’s Swimming Team and served as team captain for 3 seasons Lenoir-Rhyne Admissions.