Daniel Lin Email & Phone Number

Los Angeles, Ca, Us

Boston, Massachusetts, United States

San Clemente, California, United States

Los Angeles Metropolitan Area

• Directed team of 15 employees, weekly inventory accuracy of 95%, and ensured delivery of quarterly goals.• Provided the highest level of customer care, achieving 82% overall customer satisfaction score based on surveys.• Successfully assisted the manager in overseeing daily operations, including inventory management, scheduling, and staff training,resulting in a 15% increase in productivity and efficiency

Rialto, California, United States

• Established new policies and procedures to ensure customer service standards were met and exceeded, increased customersatisfaction from 78% to 92%.• Tracked customer service-related data and developed new process for follow-up customer satisfaction surveys, resulting inimproved product and service feedback.• Implemented an employee recognition system, resulting in decreased employee turnover rate by 30% and increased productivity by40%.