Alec Goldstein Email & Phone Number

Los Angeles, California, United States

Santa Monica, California, United States

• Increased accuracy of database to 98% by removing over 1500 duplicates and errors.
• Respond to an average of 75 tickets monthly, including access issues, PC and printer malfunctions, and dental software (Dentrix) issues, resulting in an over 90% success rate.
• Created excel spreadsheet ecosystem using monthly rotated tokens to securely track patient information.
• Maintain HIPAA and PCI-DSS regulatory standards by creating SOPs explaining data management and payment information gathering.
• Strengthen the security of workstations by implementing additional protective measures, such as downloading Malwarebytes and educating colleagues on phishing and malware practices.

Santa Monica, California, United States

• Led team of 12 in administering up to 1200 nasopharyngeal tests daily.
• Successfully implemented new information management software (Primary Health) on all tablets and computer devices, enabling entire testing process to be digital.
• Introduced Zendesk ticketing software to streamline support process.
• Developed Excel tracking system by creating various spreadsheets that tracked equipment and tests.
• Utilized Pivot Tables and Pivot Charts to visualize inventory needs per sire to management.
• Coordinated with IT team to install permanent Netgear Wi-Fi access points throughout the worksites.

Los Angeles, California, United States

- Researched and presented daily news reports on current political trends, influencing potential policy decisions.- Isolated research topics of interest and devised well-coordinated studies in the healthcare industry.- Criticized and commented on political issues in public media forums to highlight policiesand sway opinion.

Los Angeles, California, United States

• Earned a leadership role within the finance team within 3 months after producing exceptional results.
• Contacted up to 400 donors on a weekly basis to remind them of the importance of the campaign, securing funding an average of 20% of the time.
• Collected data and developed spreadsheets to identify which regions supported the campaign the most.
• Established financial forecasts based on previous years on campaign funding.