Alec Olsen Email & Phone Number

Issaquah, Wa, Us

Bellevue, Washington, United States

Redmond, Washington, United States

Redmond, Washington

Bellevue, Washington

• Negotiated contract with FedEx to reduce shipping costs by $50,000 annually.• Manage supply chain performance of office supplies across 27 locations nationwide• Managed large enterprise assets, maintenance, and contracts for 27 offices• Managed a team of up to nine support service professionals• Established strong relationships with external suppliers and internal stakeholders to drive performance• Implemented procurement strategies to minimize cost through competitive bidding• Developed procedures to gather performance data, analyze that data, and use it to improve productivity and increase efficiency• Created and implemented a chain of custody and recording process to resolve client and interoffice challenges efficiently and reduce lost incoming and interoffice documentation at a reduced cost to the enterprise• Collaborated with internal software developers to design and implement a system to manage workflow prioritization to efficiently meet client deadlines, resulting in a 50% reduction in labor costs

• Managed performance of software system, two large high speed inserters, and three production format printers to produce up to 18,000 mail pieces per day of highly critical legal mailings with strict, same day deadlines and extreme quality control standards• Led software problem solving and system breakdown crisis control to minimize downtime and prevent service interruptions to document deliveries• Diagnosed root cause of automation breakdowns and implemented preventative and corrective actions resulting in zero total failures• Developed and delivered presentations to client and bank auditors to demonstrate process assurance, legal notary, mailing requirements, information security, and quality control compliance

Bachelor'S Degree, Business Administration, Management And Operations

Associate'S Degree, Accounting And Finance

Education record