Information Technology Help Desk Technician
CurrentProvide IT support for all iFIT employee’s across the nation in locations such as California and Georgia. I primarily work with our HR onboarding team to supply new computers and equipment for new local and remote employees. I make sure that the new employee getting hired has all the computer equipment, online accounts, and software they need before their anticipated start date. In addition to that role, I answer phone calls and walk-in customers at the helpdesk to troubleshoot any issues they face with their computer and equipment. Another most recent and crucial role I've been assigned has been the cellphone point of contact and admin for our phone carriers with T-Mobile, Verizon, and AT&T.