Alec Torres Email & Phone Number

Seattle, Washington, United States

* Collaborate with the Culinary Product Development team to commercialize and launch 5-6 new food products each promotional period within Siren Retail* Serve as a key operational leader, coaching Kitchen and Retail teams through operational tools and capability building while ensuring brand consistency. Attained the highest weekly market food revenue of $144K* Build capabilities in Operation Managers, General Managers, and Director within the Seattle market of Siren Retail Food Business, resulting in a 3% quarterly decrease in food waste and enhanced operational performance* Improve Chef Managers' leadership skills by revamping operational execution and fostering a culture of excellence. Accomplished 100% employee participation, a 91% score, and a 5% improvement in the Culture Experience Survey* Lead operational implementation of key projects in the Seattle Market, including the Croffle launch, delivering under 1% food waste and 96% order accuracy, being the most effective spark launch within the market

* Launch Starbucks' thirteenth Partner Network (ERG) as National Community Manager, boosting employee participation and engagement across the organization* Oversee the Interfaith Network page, addressing member questions and comments while providing actionable feedback to the leadership team to guide decision-making* Collaborate with the MARCOM lead and National Co-Chairs to develop a consistent monthly newsletter and welcome emails, contributing to a 5% increase in membership levels within the network* Cultivate a consistent and impactful moderation voice across the platform, ensuring a positive, inclusive, and engaging online community experience for all members by a 10% increase in positive sentiments

Seattle, Washington, United States

* Mentored a team of 9 associate managers, partnering with peers and leadership to streamline communications and elevate operational excellence for over 100 hourly partners while managing a $14.5M annual P&L* Implemented observe-and-coach visits for Associate Managers' zones, improving Main Bar and back-of-house performance. Achieved all-time high store operation and driver scores while reducing beverage waste by $7K per period* Led exclusive private events with key stakeholders, including Starbucks Executives and Global Chanel Executives, attributing to a 5% increase in events and future marketing* Aligned development approaches for Associate Managers, fostering and boosting trust in leadership. Achieved 86% internal training completion and advanced intradepartmental communication, supporting Roastery's overall goals

West Hollywood, California, United States

* Optimized staffing and labor processes in All Partner Sessions for 30+ store managers, fostering collaboration and promoting 15 partners to leadership roles. Drove a 6% increase in controllable contributions across the portfolio* Developed and implemented customized training programs for 10+ store managers and 40+ supervisors in the Los Angeles area, focused on de-escalation techniques, reducing safety incidents by 25% and enhancing store safety by 10%* Transformed an underperforming café in Melrose into a top-performing location in Los Angeles, generating $1.2M in sales through goal-setting strategies, resulting in a 20% increase in customer traffic and a 60% boost in sales revenue* Partnered closely with store development teams and senior retail leaders to ensure timely execution of $5M store openings and renovations, aligning with business objectives to enhancing overall store performance

* Managed digital communities across key internal channels, including Workplace, Company News, and the Partner App, serving 17,000+ stores. Advanced partner engagement and trust by 10% within 6 months* Pioneered a standardized moderation guide by collaborating with senior leaders, channel owners, and subject matter experts. Assured clear and concise messaging for anticipated partner queries, resulting in a 20% increase in partner trust* Crafted an educational program on Workplace for the Partner Communications Team and subject matter experts, focusing on digital communication strategies. Achieved a 5% increase in employee engagement, strengthening internal communication* Drove the implementation of key initiatives, Oleato™ and the new Mission launch, by swiftly addressing partner inquiries on digital platforms, resulting in a 5% increase in engagement of subject matter experts

* Leverage industry trends, Instagram analytics, and breaking news to craft timely social media posts, increasing audience engagement by 120%* Construct a strategic content and community management plan highlighting tour dates through posts and stories, fostering continuous engagement and increasing audience interactions by 20%* Create targeted social media content to spotlight drumming artistry, resulting in a 30% increase in tour negotiations and securing drumming opportunities for artists Haiden Henderson, Stephen Dawes, and Devin Kennedy* Promote music video debuts as a featured drummer for artists Lisa Heller, Jacob Sartorius, Peter McPoland, and Haiden Henderson, increasing visibility by 40% and boosting industry credibility

Los Angeles Chapter

* Mentored and managed a team of 3+ writers, guiding writers in crafting compelling editorials across diverse genres. Drove a 10% increase in engagement and impressions, resonating with a broad audience* Collaborated with colleagues to design and implement a cohesive content calendar for the website and social media platforms. The strategy drove a 42% growth in the audience base within 4 months, improving trust and loyalty* Drafted internal communications outlining journalism guidelines and editorial format updates, ensuring a consistent tone and style across all magazine content, leading to a 15% improvement in editorial consistency and brand identity* Collaborated with editorial, marketing, and executive teams to develop and execute communication strategies to convey the brand's vision and purpose, contributing to a 15% increase in readership

Malibu, Ca

Spring Valley, California, United States

* Educated and mentored a team of 10+ employees on business acumen and P&L budgeting to support the growth of the first on-campus business in the school's history * Designed and implemented operation processes, as well as a marketing program that relied on establishing and nurturing relationships with businesses and licensees within San Diego, leading to a 35% increase in revenue for both the commission and the businesses and licensees. * Fostered and maintained partnerships with third-party companies, generating revenue reports and building a school's partnership that has lasted for 7+ years.

El Cajon, California, United States

* Coordinated up to 20 Social Impact events each month by efficiently managing logistics, including press, speakers, and event location, resulting in increased visibility for the Senator and their constituents. * Drafted effective government affairs communications, calendar requests, and campaign materials that contributed to the Senator's continual re-election and success in office. * Fostered and maintained productive relationships with private and public sector stakeholders on behalf of the Senator, resulting in a 10% increase in partnerships and support for their initiatives. * Utilized Microsoft Excel to develop and manage spreadsheets for campaign use and business calls, ensuring active engagement with constituents, leading to a 50% increase in their presence and participation in civic engagement.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Mass Communication/Media Studies, Gpa: 3.87/4.0

Activities and Societies: Dean’s Honor List Summa Cum LaudeMinor in Business Administration

Nyu Music Industry Essentials Certificate

Enter this homepage for the program: https://yellowbrick.co/music

General Studies

Education record